Amanda Husband
Sharon,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
Work History
Caregiver, Special Needs
John Farkas
08.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Customer Service Representative
Group Wise
02.2018 - 07.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Sharon High School
Sharon, PA06.2001
Skills
- Behavior Redirection
- Personal Hygiene Support
- Supporting Daily Living Needs
- Housekeeping
- Caring and Responsible
- Patient Transport
Timeline
Caregiver, Special Needs
John Farkas
08.2021 - Current
Customer Service Representative
Group Wise
02.2018 - 07.2021
High School Diploma -
Sharon High School
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