Amanda Moore
Seattle
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives with an artistic and individual flair.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Mobilize Physical Therapy
08.2023 - 12.2024
- Responsible for back-end billing/insurance and authorizations/ referrals as well as the day-to-day operations
- Worked as the face of the clinic and responsible for meticulous scheduling and patient retention as well as the needs of the Physical Therapists
- Point person for patients' billing/insurance issues as well as posting estimation of benefits into EMR system while maintaining clean billing hygiene and email reporting
- Facilitates insurance authorization requests and approvals as well as appeals and billing discrepancies
- utilized mailchimp for sending out and designing monthly newsletters
Administrative Supervisor
Therapeutic Associates
06.2021 - 07.2023
- Hired as a Lead Administrative Coordinator for a Physical Therapy clinic and was promoted to supervisor within one year
- Had five to six employees under me and was responsible for their onboarding, training, scheduling and disciplinary action
- Participated in a companywide contest, creatively tracking growth goals and caseload percentage booked, while strategizing and implementing weekly growth opportunities and won first prize
- Showcased new workflows to achieve success while executing goals to meet and exceed desired projections
Marketing Team Member
Brand Connections
09.2014 - 08.2015
- Designed product development plans, implemented product distribution and assortment
- Strategized campaigns to improve the promotion of the products in the market as well as enrolling in advanced education to drive sales
- Maintained a strong social media outreach for product launches and corporate marketing functions, including brand management, copy writer, photography and art direction.
Bartender
Kips Pub, The Melting Pot, El Borracho, Olafs
01.2010 - 01.2020
- Mixed different alcoholic beverages as per the customers' taste and served drinks and food to entire bar/restaurant
- Trained the new employees about all aspects of the job, including drink specials, developing selling techniques for better customer relations, provided information about the products, deliver restaurant guidelines and safe sanitation, created bills, received payments, completed and sent inventory orders, settled sales and bookkeeping at the end of shifts, handled customer complaints and other special requests such as party room booking and table service
Hair Colorist
Salon Orange Moon
01.2008 - 01.2010
- Maintained and grew client base from one client per hour to doubling profits by scheduling two clients on the hour
- Moved from a multifaceted stylist concept to a specialized concept, focusing on hair color only
- Maintained product retail sales on average $18-28 per client for four consecutive months
Education
Certified Peer-Counselor Training -
HCA Peer Support Program
Seattle, WA06.2024
Associate in arts (AA) - Photography
The Art Institute of Seattle
Seattle, WA07.2016
Cosmetology - undefined
Aveda Fredric's Institute
Indianapolis, IN01.2008
Diploma - undefined
Frankton Jr./Sr. Highschool
Frankton, IN01.2006
Skills
- Efficient in time management
- Strong Communication skills
- Advanced observational awareness
- Emotional intelligence
- Knowledge on health insurance/authorizations/billing/coding
- Flexible and adaptable
- Strong Decision-Making Skills
- Product Development
- Over 15 years of customer service experience
- Photography
- Marketing
- Branding
- Project Management
- Behavioral health
- Data management
- Expense reporting
- Exceptional organization
- Records retrieval
- File organization
- Process optimization
- Presentation design
- Strong interpersonal skills
- Data analysis and research
- Strong problem solver
- Self-starter
- Deadline oriented
- Database entry
- Recordkeeping
- Correspondence writing
- Customer and client relations
- writer for The Herald Bulletin
Certification
- Washington State Certified Peer Counselor
- First Aid Certification - American Heart Association
Timeline
Administrative Coordinator
Mobilize Physical Therapy
08.2023 - 12.2024
Administrative Supervisor
Therapeutic Associates
06.2021 - 07.2023
Marketing Team Member
Brand Connections
09.2014 - 08.2015
Bartender
Kips Pub, The Melting Pot, El Borracho, Olafs
01.2010 - 01.2020
Hair Colorist
Salon Orange Moon
01.2008 - 01.2010
Associate in arts (AA) - Photography
The Art Institute of Seattle
Cosmetology - undefined
Aveda Fredric's Institute
Diploma - undefined
Frankton Jr./Sr. Highschool
Certified Peer-Counselor Training -
HCA Peer Support Program
Similar Profiles
Stephanie BarrettStephanie Barrett
Rehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLCRehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLC
Roberto LopezRoberto Lopez
Office Manager at Bayonne Physical Therapy Dba Golden Gate PhysicalOffice Manager at Bayonne Physical Therapy Dba Golden Gate Physical
Gabriel PerezGabriel Perez
Physical Therapy Technician at Therapy Pros Physical TherapyPhysical Therapy Technician at Therapy Pros Physical Therapy
Samkelisiwe NdlovuSamkelisiwe Ndlovu
Part Time Nanny at Care.com IncPart Time Nanny at Care.com Inc
TEJA IMMANENITEJA IMMANENI
Full-Stack Java Developer at NeverEnding Inc.Full-Stack Java Developer at NeverEnding Inc.