Amanda Jackson
Miami
Summary
Motivated and outgoing student with open availability for all shifts. Recognized for being hardworking, punctual, and ambitious, with a strong work ethic and a positive attitude. Highly organized, dependable, and a strong team player who thrives in fast-paced environments and is eager to contribute to a collaborative workplace.
Overview
5
5
years of professional experience
Work History
Cashier, Quality Control
BurgerFi
10.2020 - 01.2022
- Began as a cashier and front of house associate, later advanced to a back of house employee working with food and ensuring the best quality to all customers
- Flexible with every position, and a very active learner
- Worked flexible schedule and extra shifts to meet business needs.
Front of House Trainer
Bolay Restaurant
01.2022 - 11.2022
- Reduced employee turnover by implementing effective training programs for new hires.
- Conducted ongoing assessments of staff competencies to determine areas needing additional support or attention.
- Coordinated cross-training initiatives among different departments, promoting versatility among team members.
- Evaluated employee performance regularly, offering constructive feedback and guidance for continued success.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
Server
Flanigan's Seafood Bar and Grill
11.2022 - 03.2023
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Bartender
Flanigan's Seafood Bar and Grill
03.2023 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Associate of Science - Psychology
Miami Dade College
Miami, FL08-2027
Skills
- Effective leadership
- Service excellence
- Quick learner
- Team collaboration skills
- Critical thinking for problem solving
- Engaging presentation skills
- Communication and Presentation
- Reliable time management
Timeline
Bartender
Flanigan's Seafood Bar and Grill
03.2023 - 04.2025
Server
Flanigan's Seafood Bar and Grill
11.2022 - 03.2023
Front of House Trainer
Bolay Restaurant
01.2022 - 11.2022
Cashier, Quality Control
BurgerFi
10.2020 - 01.2022
Associate of Science - Psychology
Miami Dade College
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