Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Jackson

Bethalto

Summary

Talented, outgoing, and highly motivated Sales Associate/Comfort Advisor/ Project Manager bringing expertise in driving service sales. Develop and maintain productive customer relationships with continuous attention to individual needs. Enhance revenue numbers by cross-selling all-inclusive packages. Consistent and professional work for every assignment. Offers 3+ years in automotive sales (Ford) and 6+ years in HVAC/ Plumbing industry environments and top-notch abilities in sales, financing, and customer service. Strong background in customer service, and satisfaction.

Overview

10
10
years of professional experience

Work History

Project Manager

Hoffmann Bros
St Louis
03.2025 - Current
  • Led project planning and execution for residential HVAC installations.
  • Coordinated cross-functional teams to ensure project timelines were met.
  • Managed client communications to address concerns and provide updates.
  • Managed multiple projects with competing deadlines simultaneously.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Prepared cost estimates for projects of varying sizes.

Ford Certified Sales Professional

Jack Schmitt Ford
Collinsville
08.2024 - 02.2025
  • Follow up with and maintain relationships with customers
  • Explain details about all options for vehicles, and financing as well
  • Extensive product knowledge, and able to explain it to customers
  • CRM work
  • Developed strong relationships with customers to enhance satisfaction and loyalty.
  • Conducted product demonstrations to highlight features and benefits to potential buyers.
  • Assisted in training new sales staff on best practices and company policies.
  • Utilized CRM software to track customer interactions and follow-up actions.
  • Negotiated pricing contracts with clients for optimal profitability.
  • Maintained relationships with existing customers to encourage repeat and additional sales.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Generated new business by developing marketing initiatives, performing prospect calls, and networking referrals.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Recommended discounts or special offers based on customer needs.

Project Manager

Morrison Plumbing, Heating and Air
Caseyville
04.2023 - 08.2024
  • Sold $1.89 million in 2023 with effective sales and account management strategies.
  • Locked in clients by providing expert advice and detailed overviews of service benefits.
  • Boosted revenue by cross-selling add-on service plans with existing customers.
  • Completed free estimates and offered proposals at customer locations to increase sales potential.
  • Answered customers’ questions about services, prices, and credit terms.
  • Connected with established and potential customers regularly to offer services, answer questions and finalize contract details.

Sales and Leasing Specialist

Roberts Motors
Alton
02.2021 - 03.2023
  • Salesperson of the Month May 2021, Nov. 2021, and Feb. 2022
  • Trained 4 new employees
  • I handle our Courtesy Delivery Vehicles
  • Follow up with and maintain relationships with customers
  • Explain details about all options for vehicles, and financing as well
  • Extensive product knowledge, and able to explain it to customers

Comfort Advisor Mentor & Plumbing Project Manager

Tiger Plumbing, Heating and Air Conditioning, and Electrical Services
Collinsville
08.2017 - 02.2021
  • Top sales in the entire company in 2018, 2019, and 2020
  • Sold $1.55 million in 2019 with effective sales and account management strategies.
  • Locked in clients by providing expert advice and detailed overviews of service benefits.
  • Boosted revenue by cross-selling add-on service plans with existing customers.
  • Completed free estimates and offered proposals at customer locations to increase sales potential.
  • Answered customers' questions about services, prices, and credit terms.
  • Connected with established and potential customers regularly to offer services, answer questions and finalize contract details.

Senior Personal Loan Specialist

One Main Financial
Collinsville
03.2015 - 08.2017
  • Determined customers' needs by carefully reviewing current expenses and income, tax status, and both short- and long-term financial objectives.
  • Brought in new clients by generating leads through word of mouth, cold calling, and local marketing.
  • Reviewed wide-ranging financial data and statements with a detail-oriented and knowledgeable approach.

Education

Associates - Applied Science (radiography, Laud

Sanford Brown College
Fenton, MO
09.2011

Skills

  • Before/After and during installation sales support
  • Running financial applications, seeking approvals, handling all signatures
  • Customer relations
  • Schedule coordination
  • Time management
  • Task prioritization
  • Service Titan Software
  • Microsoft Word/Office/Excel
  • Project management
  • Cost estimation
  • Client communication
  • Customer relationship management
  • Contract negotiation
  • Product knowledge
  • Problem solving
  • Effective communication
  • Training and mentoring
  • Procedure development
  • Coaching and mentoring
  • Team collaboration
  • Verbal and written communication
  • Quality assurance and control
  • Cost control
  • Project estimation and bidding
  • Presentations
  • Project planning
  • Client rapport
  • HVAC systems

Timeline

Project Manager

Hoffmann Bros
03.2025 - Current

Ford Certified Sales Professional

Jack Schmitt Ford
08.2024 - 02.2025

Project Manager

Morrison Plumbing, Heating and Air
04.2023 - 08.2024

Sales and Leasing Specialist

Roberts Motors
02.2021 - 03.2023

Comfort Advisor Mentor & Plumbing Project Manager

Tiger Plumbing, Heating and Air Conditioning, and Electrical Services
08.2017 - 02.2021

Senior Personal Loan Specialist

One Main Financial
03.2015 - 08.2017

Associates - Applied Science (radiography, Laud

Sanford Brown College

Similar Profiles

CREATE PROFILE