Amanda Jackson

Currently Holds an active Property & Casualty as well as Life & Health Licenses

Insurance Sales & Client Service

• Analyzed clients' insurance portfolios to identify coverage gaps and recommend tailored solutions across auto, home, life, health, and commercial lines
• Conducted annual policy reviews to ensure continued alignment with clients' life changes and risk exposures

Maintained compliance with privacy regulations and ensured secure handling of all sensitive client information

Collaboration & Communication

• Worked closely with underwriting and claims departments to resolve complex cases and streamline issue resolution
• Acted as liaison between departments, ensuring smooth inter-team communication and workflow efficiency
• Partnered sells and service teams to design and implement targeted promotional campaigns across digital and print channels

Technology & Process Management

• Utilized CRM software to manage leads, track client communications, and schedule follow-ups
• Maintained accurate, organized records of policies sold, premiums collected, and commissions earned
• Analyzed customer feedback and performance metrics to drive process improvements and customer retention

Training & Leadership

• New team member onboarding and trained new members on product knowledge, objection handling, and sales techniques.
• Shared best practices and supported colleagues in meeting individual and team goals.
• Managed office equipment maintenance contracts to ensure smooth operations at all times
• Managed office calendar, scheduling appointments and meetings for staff members
• Tracked inventory of office supplies and ordered new materials as needed
• Created and maintained electronic filing system to ensure easy access to important documents

Key Responsibilities:

• Reinforce lessons, provide individualized or small-group instruction, and adapt learning materials to meet the diverse needs of students.
• Support positive behavior strategies, help maintain a structured and inclusive learning environment, and encourage student engagement and independence.
• Assist students with personal care tasks, mobility, feeding, communication, or other daily living activities as required by needs
• Work closely with therapists, and other educational staff to promote consistency and continuity of support across settings.
• Prepare and organize instructional materials, record data on student progress, and assist with classroom organization and safety
• Knowledge of special education practices, behavioral strategies, and communication supports is beneficial.
• Excellent interpersonal skills, patience, empathy, and the ability to remain calm under pressure.
• Ability to maintain confidentiality and adhere to ethical and professional standards
• Special Needs Paraprofessionals work in inclusive classrooms, special education classrooms, or one-on-one settings. Requires physical activity, including assisting with student mobility and care tasks. A compassionate, adaptable, and team-oriented approach is essential.

Front OfficeManaged daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
Handled confidential information with utmost discretion and ensured compliance with data protection policies
Managed office equipment maintenance contracts to ensure smooth operations at all times

• Substitute TeacherManaged classroom behavior and maintained a positive learning environment in the absence of the regular teacher
• Utilized technology tools such as interactive whiteboards or educational software to enhance instruction
• Demonstrated flexibility in adapting instructional plans based on unexpected changes or disruptions

A census enumerator is a professional who gathers demographic information from households to complete the U.S. Census.Performed comprehensive field data collection by visiting assigned households, verifying addresses, and gathering demographic information.

• Ensured the accuracy and reliability of all data through careful review and validation using handheld data entry devices.
• Identified and corrected inconsistencies in collected data to uphold federal standards of accuracy and confidentiality.
• Demonstrated independence, accountability, and precision in completing large-scale data collection projects under tight deadlines
• The role demands exceptional communication and interpersonal skills, meticulous attention to detail, and the ability to operate autonomously while adhering to established procedures.

• I deeply valued the years I devoted to raising my children, during which I developed strong organizational, multitasking, and interpersonal skills. As my children began their formal education, I felt motivated to transition back into the professional world and apply those skills toward a meaningful career. This new chapter represents an opportunity to pursue work that aligns with my passions, utilizes my abilities, and allows me to continue growing both personally and professionally.