Amanda Jansen
Minot,ND
Summary
Dynamic professional with extensive experience as a Lead Administrative Assistant at Chi St. Alexius Health, excelling in workflow optimization and patient communication. Proven ability to enhance operational efficiency and train staff effectively. Strong organizational skills and adept in electronic health records management, contributing to improved patient satisfaction and streamlined processes.
Overview
5
5
years of professional experience
Work History
Lead Administrative Assistant
Chi St. Alexius Health
09.2022 - 10.2025
- Coordinated daily office operations to ensure efficient workflow.
- Assisted in scheduling meetings and managing calendars for team members.
- Maintained organized filing systems to improve document retrieval efficiency.
- Supported the preparation of reports and presentations for management review.
- Assisted with patient check-in and scheduling, enhancing clinic flow and efficiency.
- Managed electronic health records, ensuring accurate and timely documentation of patient information.
- Facilitated communication between patients and healthcare providers, improving patient satisfaction scores.
- Processed insurance claims and verified patient eligibility, minimizing billing discrepancies.
- Trained new hires on clinic protocols and software systems to ensure compliance and accuracy.
- Coordinated follow-up appointments, enhancing continuity of care for patients post-treatment.
Store Manager
Maurices
09.2020 - 08.2022
- Led daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff in customer service excellence and product knowledge.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Implemented loss prevention strategies, reducing shrinkage through employee training and awareness.
- Fostered a positive team environment, promoting collaboration and communication among staff members.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - Law
Ridgewater College
Willmar, MN04-2028
Skills
- Strong organization
- Workload prioritization
- Reception duties
- Invoicing and billing
- File management
- Workflow optimization
- Payroll administration
- Point-of-sale system
Timeline
Lead Administrative Assistant
Chi St. Alexius Health
09.2022 - 10.2025
Store Manager
Maurices
09.2020 - 08.2022
No Degree - Law
Ridgewater College
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