Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Front End Cashier
Dunkin Donuts
05.2014 - 10.2014
Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Approached every question or concern with calm and level-headed approach.
Completed daily tasks quickly without sacrificing quality or attention to detail.
Teacher Assistant
Creative Center
05.2008 - 02.2012
Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Assisted in developing effective classroom management strategies that fostered an inclusive community where all students felt valued and respected.
Actively participated in professional development opportunities to stay current with emerging trends in education and improve instructional effectiveness.
Contributed to the development of curriculum materials, aligning content with state standards and educational objectives.
Prepared supplementary lesson materials such as visuals aids, hands-on manipulatives, or interactive games that enhanced student understanding of complex concepts.
Front Desk Receptionist
Marceau Chiropractic
03.2006 - 06.2007
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Verified insurance coverage to prepare for upcoming patient appointments.
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Manager
United Skates of America
01.1996 - 03.2006
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.