Hi, I’m
Amanda Jeffords
Las Vegas,NV
Summary
Accomplished in strategic sourcing and supplier relationship management, I significantly enhanced procurement efficiency at OptumCare. My expertise in inventory management and contract negotiation, coupled with strong leadership, fostered team success and operational improvements. Achievements include streamlining supply chains and fostering supplier collaborations, underpinning a results-driven approach to procurement operations. Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.
Overview
20
years of professional experience
1
Certification
Work History
OptumCare
Supervisor Sourcing & Procurement Pharmacy Ops
08.2018 - Current
Job overview
- Optimized inventory levels by implementing demand forecasting and just-in-time purchasing techniques.
- Enhanced supply chain visibility with the implementation of a centralized procurement system.
- Streamlined procurement processes by implementing strategic sourcing and cost reduction initiatives.
- Standardized procurement policies and procedures across the organization to ensure consistency in practices.
- Reduced lead times for critical materials through effective vendor management and contract negotiations.
- Served as a subject matter expert on all aspects of sourcing strategy development within the organization.
- Completed monthly profit and loss performance reports.
- Established strong relationships with suppliers, fostering collaboration and open communication.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
OptumCare
Pharmacy Technician
12.2014 - 08.2018
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Managed opening and closing duties for pharmacy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Multnomah County Health Department
Pharmacy Technician
01.2012 - 12.2014
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Resolved third-party billing, computer system and customer service issues.
Fred Meyer Pharmacy
Pharmacy Technician
12.2009 - 07.2014
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
TJ Maxx, TJX Companies
Sales Associate
03.2004 - 12.2009
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care..
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Everest College - PortlandPortland, OR
No Degree from Pharmacy Technician
10.2009
Clackamas Community CollegeOregon City, OR
GED
06.2004
Skills
- Supplier Relationship Management
- Strategic Sourcing
- Spend Analysis
- Supplier management
- New Vendor Setup
- Performance Improvement
- Cost Analysis
- Team Leadership
- Purchase Orders
- Pricing Updates
- Inventory Management- Procurement Systems
- Contract Negotiation
- Training and mentoring
- Staff Management
Accomplishments
Lean for Leaders- ACE Advanced Lean Training Course
Certification
PTCB certified
Nevada Board of Pharmacy Technician license
Timeline
Supervisor Sourcing & Procurement Pharmacy Ops
OptumCare
08.2018 - Current
Pharmacy Technician
OptumCare
12.2014 - 08.2018
Pharmacy Technician
Multnomah County Health Department
01.2012 - 12.2014
Pharmacy Technician
Fred Meyer Pharmacy
12.2009 - 07.2014
Sales Associate
TJ Maxx, TJX Companies
03.2004 - 12.2009
Everest College - Portland
No Degree from Pharmacy Technician
Clackamas Community College
GED