Amanda Jenkins
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Associate Administrative Assistant
US&S/ Savanna River Site
12.2022 - Current
- Enter various records into Electronic Document Workflow System.
- Review electronic and hard copy maintenance work packages for completion.
- Prepare and submit office records for storage via electronic filing system.
- Assist with training and mentoring new personnel on electronic systems, scanning, filing, work packages etc.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
OB Coordinator
OB/GYN Partners Of Augusta
01.2021 - 12.2022
- Served as a liaison between the patient and provider.
- Verified insurance and benefits for all OB patients.
- Provided a maternity estimate and went over patient financials with patients for deliveries and office visits.
- Sent pregnancy notifications to insurance companies for approval.
- Assisted with patient registration for hospital.
- Made sure all maternity estimates and balances were paid in full before delivery(set up payment plans).
Surgery Scheduler
Surgery Center Of Columbia County
02.2017 - 09.2020
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Collected copays, deductibles, balances and surgery costs.
- Verified benefits for surgical procedures.
- Made sure procedure and diagnosis codes matched procedure being performed.
Medical Office Receptionist/Benefits Coordinator
Gastroenterology Specialists Of Augusta
04.2013 - 01.2020
- Scheduled, rescheduled, and cancelled appointments for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Verified benefits for office visits and out patient procedures.
Medical Office Receptionist
Hope Medical Center
10.2011 - 04.2013
- Organized paperwork such as charts and reports for office and patient needs.
- Reviewed and sent medical records to other physicians upon request.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained records by recording, obtaining and updating personal and financial information.
- Gave reminder calls for appointments.
- Scanned medical records into Electronic Medical Records System (EMR).
- Referred patients to specialists for further healthcare.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA06.1998
Skills
- Quality Assurance
- Clerical Support
- Information Security
- Workflow Optimization
- Spreadsheet Management
- Filing
- Document Control
- Multi-Line Phone Systems
- Scheduling
- Data Entry
- Appointment Scheduling
- EMR System
Timeline
Associate Administrative Assistant
US&S/ Savanna River Site
12.2022 - Current
OB Coordinator
OB/GYN Partners Of Augusta
01.2021 - 12.2022
Surgery Scheduler
Surgery Center Of Columbia County
02.2017 - 09.2020
Medical Office Receptionist/Benefits Coordinator
Gastroenterology Specialists Of Augusta
04.2013 - 01.2020
Medical Office Receptionist
Hope Medical Center
10.2011 - 04.2013
High School Diploma -
Hephzibah High School
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