Hardworking staff member bringing professional detail-oriented approach to any task at hand. Reliable individual possessing a positive can-do attitude, communication skills, and exceptional problem solving skills.
Overview
1
1
year of professional experience
Work History
Service Team Member
Michaels Companies Inc.
Vancouver, WA
08.2023 - 09.2024
Greeted customers and provided excellent customer service.
Assisted customers with finding the right product for their needs.
Processed transactions accurately and efficiently using a point-of-sale system.
Stocked shelves, rotated merchandise, and kept store clean and organized.
Managed returns, refunds, exchanges, and other customer inquiries.
Resolved customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts, and providing change when necessary.
Answered phone calls from customers inquiring about services or products offered by the store.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Determined accurate prices for customer services, consistently searching for deals and best prices.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
High School Diploma -
Union High School
Camas, WA
06-2024
Skills
Merchandise Restocking
Aisle Facing and Resetting
Inventory Control
Processing Online Orders
Customer Assistance
Positive and professional
Telephone management
ID Verification
Cash Register Operation
Customer Complaint Resolution
References
References available upon request.
Timeline
Service Team Member
Michaels Companies Inc.
08.2023 - 09.2024
High School Diploma -
Union High School
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