Word
Amanda Jimenez
Chesapeake,VA
Summary
Proven HR professional with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Exceptional multitasking and organizational skills with a strong background in policy implementation and team collaboration, notably at Norfolk Public Schools.
Overview
8
8
years of professional experience
Work History
Acting Human Resources Generalist
Norfolk Public Schools
05.2024 - Current
- Coordinates the recruitment, screening and selection of candidates for classified positions within the Facilities, Transportation, School Nutrition Services, and Public Safety and Security Services Departments.
- Administers and ensures accurate documentation for the processing of personnel actions including entries, promotions, reinstatements, reassignments, leave requests, salary adjustments, retirements, and resignations of employees.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Facilitated criminal background check process for new hires.
- Implemented and supervised orientation procedures for new hires.
- Counsels employees regarding grievance procedures, disciplinary matters, and retirement; processes applications for accommodation under the Americans with Disabilities Act (ADA) and requests for leave associated with the Family and Medical Leave Act (FMLA)
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintains new hire and terminated employee database for statistical purposes and transfers data into a format suitable for presentation in a report form.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Screens and interviews credentials of applicants to determine their eligibility for employment; recommends selection and assignment of personnel.
Human Resources Information & Technology Assistant
Norfolk Public Schools
12.2023 - Current
- Serves as the first point of contact for internal and external contacts (i.e. telephone, e-mail, in-person).
- Takes initiative to respond to general inquiries, permitting HRITS to complete his or her primary responsibilities without undue interruption.
- Conducts onboarding for substitute teachers, substitute teacher assistants, athletic coaches, and other part-time employees as directed.
- Manages the electronic document system (Laserfiche) to ensure accuracy of scanned and indexed documents. Provides training to new users as directed.
- Accurately executes personnel reports from a variety of electronic systems, including MUNIS, Frontline Absence Management, and PowerSchool’s Hire and Perform.
- Maintains an accurate record of the substitute teacher and substitute teacher assistant roster via Frontline Absence Management. Checks jobs daily to confirm fulfillment. Drafts and sends appropriate MOUs for fulfilled assignments. Updates tracking spreadsheet accordingly.
- Assists HRITS with annual contract printing, distribution, collection, and scanning as requested.
Human Resources Assistant II
Norfolk Public Schools
04.2022 - 12.2023
- Inputed all employment data into the Human Resources/Payroll System as directed.
- Carried out the process of applicant tracking by receiving applications, ensuring data entry accuracy, and electronically processing the application for future reference.
- Processed all personnel action reports for Human Resources Generalist’s signature.
- Ensured prospective employees undergoes a complete background check that includes initiating fingerprint paperwork that will be forwarded to reviewing agencies.
- Maintained an electronic file on all employees which consists of preparing the paperwork pertaining to an employee.
- Accurately recorded personnel actions electronically that determines pay disbursements, vacation and sick leave, promotions, demotions, reassignments, and terminations that generates reports to a myriad of agencies requesting various sorts of personnel documentation; much of which is directed by state and federal laws.
- Scheduled interviews for applicants and conducts initial screening interviews, as assigned.
School Clerical Specialist II
Norfolk Public Schools
08.2019 - 04.2022
- Provided support to the front office within a public school setting.
- Responsible for providing clerical support in the main office.
- Performed journey level clerical tasks in a main school office or guidance unit, with responsibilities which require some previous experience in a school or similar office setting.
- Registered students, processed withdrawals, and maintained student records files.
- Performed attendance and student accounting tasks.
- Served as receptionist in a guidance office.
- Scheduled appointments for students to speak with teachers and guidance counselors.
- Processed transcript preparation and distribution to colleges.
- Responsible for processing graduation data and scholarship information.
- Scheduled conferences with parents.
- Performed a full range of specialized clerical tasks.
- Provided administrative and clerical support to administrators, counselors, and teachers.
- Received and accounted for student activity funds.
- Processed student records.
- Assisted with processing payroll.
- Typed forms, letters, notices, newsletters, receipts, vouchers, reports, and other materials from rough drafts or instructions.
- Filed a variety of documents according to established procedures.
- Maintained office supply inventories
Member Engagement Specialist
YMCA of South Hampton Roads
03.2017 - 07.2019
- Conducted welcoming calls to new members, ensuring a positive initial experience with the organization.
- Assisted in handling payments during debt-related calls, maintaining professionalism and resolving concerns effectively.
- Managed registration process for programs and classes, ensuring seamless customer experience.
- Demonstrated exceptional multitasking abilities by handling an average of 200 calls per day.
- Contributed to the organization's referral program through efficient organization and entry management.
- Actively participated in street team events, effectively promoting the company's services and brand.
- Maintained accurate records of calls and caller information using Google Sheets software, consistently updating as required.
- Effectively communicated key information about products and services to customers, ensuring comprehensive understanding.
Education
High School Diploma -
Kempsville High School
Virginia Beach, Virginia06.2012
Skills
- Policy Implementation
- Records Management
- Employee Onboarding
- Talent Acquisition
- Recruitment
- HR management
- Human Resources Support
- Data Analysis
Software
Excel
MUNIS
Timeline
Acting Human Resources Generalist
Norfolk Public Schools
05.2024 - Current
Human Resources Information & Technology Assistant
Norfolk Public Schools
12.2023 - Current
Human Resources Assistant II
Norfolk Public Schools
04.2022 - 12.2023
School Clerical Specialist II
Norfolk Public Schools
08.2019 - 04.2022
Member Engagement Specialist
YMCA of South Hampton Roads
03.2017 - 07.2019
High School Diploma -
Kempsville High School
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