Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Jimenez

Altamonte Springs

Summary

Professional voice acting talent with vocal versatility and exceptional communication skills. Demonstrates keen ability to adapt to varied roles, ensuring character authenticity and audience engagement. Reliable team player known for flexibility and responsiveness to project changes, consistently driving performance outcomes. Proficient in script interpretation, voice modulation, and maintaining vocal health.

Overview

8
8
years of professional experience

Work History

Line Cook

Universal Orlando
05.2022 - Current
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and baked desserts based on company recipes and specifications.
  • Plated and presented all dishes to match established company standards.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Developed innovative, creative menu items and recipes.

Babysitter

Care.com Inc
06.2022 - 04.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Call Center Representative

24-7 Intouch
08.2020 - 06.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.

Busser and Hostess

Universal Orlando
11.2018 - 09.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Counselor and Photographer

Lake Bryn Mawr Camp
06.2018 - 08.2018
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills and uploaded the pictures onto campminder for the parents to view.
  • Took photos from different angles and perspectives to capture perfect images.
  • Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
  • Leveraged natural light to enhance mood and atmosphere of photographs, resulting in more dynamic and engaging images.

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
02.2018 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Sales Associate

Ross Dress for Less
08.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment

Education

Health Sciences and Business Economics

The University of Central Florida
Orlando, FL
09-2019

High School Diploma -

Gateway High School
Kissimmee, FL
05.2017

International Baccalaureate Diploma -

International Baccalaureate Program At Gateway High School
Kissimmee, FL
05.2017

Skills

  • Attention to detail
  • Highly motivated
  • Professional attitude
  • Customer service
  • Food preparation
  • Food safety knowledge
  • Workload management
  • Multitasking proficiency
  • Adobe Audition
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Full Professional
French
Limited Working

Timeline

Babysitter

Care.com Inc
06.2022 - 04.2023

Line Cook

Universal Orlando
05.2022 - Current

Call Center Representative

24-7 Intouch
08.2020 - 06.2022

Busser and Hostess

Universal Orlando
11.2018 - 09.2019

Counselor and Photographer

Lake Bryn Mawr Camp
06.2018 - 08.2018

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
02.2018 - 05.2018

Sales Associate

Ross Dress for Less
08.2017 - 01.2018

Health Sciences and Business Economics

The University of Central Florida

High School Diploma -

Gateway High School

International Baccalaureate Diploma -

International Baccalaureate Program At Gateway High School

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