AMANDA JO GILLAM
Gerald,Missouri
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
7
7
years of professional experience
22
22
years of post-secondary education
Work History
Canvasser
David Gregory Campaign
St Louis, Missouri
10.2024 - Current
- Developed and maintained positive relationships with community members.
- Went to over 200 doors to educate and sign up potential voters.
- Knocked on doors in targeted neighborhoods to spread information for enhanced public knowledge.
- Increased voter registration rates by effectively communicating the importance of civic participation during door-to-door canvassing.
Driver
America's Auto Auction St. Louis
East St. Louis, IL
03.2023 - Current
- Assisted in Post sale inventory
- Drove during Auto Auction, ensuring the vehicle arrived on the showroom floor when expected to be sold successfully
- Work with others to keep the vehicles in order and the auction running smoothly
- Followed all relevant traffic laws and safety regulations.
Temp Worker
Shift Smart
St. Louis, MO
06.2020 - Current
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker
- Streamlined office operations for increased efficiency by implementing time-saving organizational techniques in various temporary positions
- Facilitated seamless transitions between assignments, ensuring minimal disruption to business operations for each employer
- Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments
- Exhibited excellent communication skills while interacting with clients, colleagues, and supervisors across different industries
Manager
HB Leisure Gaming
Eureka, MO
03.2023 - 07.2024
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Maximized performance by monitoring daily activities and mentoring team members
- Interviewed and hired new employees
- Completed the onboard process with new employees by training and inputting new hire documentation data
- Cross-trained existing employees to maximize team agility and performance
- Controlled costs to keep business operating within budget and increase profits
- Oversaw recruitment efforts for seasonal staff positions, selecting candidates who demonstrated strong interpersonal skills and enthusiasm for providing exceptional guest experiences
- Created and maintained a positive work environment to improve retention and productivity
- Entered inventory sales into the weekly income report for the company
- Accomplished multiple tasks within established time-frames.
Housekeeping Manager
La Quinta Inn & Suites
Festus, MO
01.2018 - 03.2020
- Drove a continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and resource allocation
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth
- Recruited, Interviewed, and trained all housekeeping staff
Education
Bachelor of Science - Correctional Program Support Services
University of Phoenix
Online 09.2022 - Current
High School Diploma -
Potosi Senior High School
Potosi, MO 08.2004 - 05.2024
Skills
Timeline
Canvasser
David Gregory Campaign
10.2024 - Current
Driver
America's Auto Auction St. Louis
03.2023 - Current
Manager
HB Leisure Gaming
03.2023 - 07.2024
Bachelor of Science - Correctional Program Support Services
University of Phoenix
09.2022 - Current
Temp Worker
Shift Smart
06.2020 - Current
Housekeeping Manager
La Quinta Inn & Suites
01.2018 - 03.2020
High School Diploma -
Potosi Senior High School
08.2004 - 05.2024
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