Amanda Johnson
Sheridan,AR
Summary
Reliable and upbeat sales rep, retail associate and management successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Sales Associate
Anderson Merchandisers, LLC
05.2018 - 08.2018
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
David's Bridal
12.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Kellogg's Sales Representative
Kellogg's Snacks
08.2015 - 11.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Sales Representative
AT&T Mobility
11.2013 - 02.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Department Manager
Wal-Mart Supercenter
07.2008 - 11.2013
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
GED -
Little Rock Adult Education
Little Rock, AR06.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
Timeline
Sales Associate
Anderson Merchandisers, LLC
05.2018 - 08.2018
Sales Associate
David's Bridal
12.2017 - 02.2018
Kellogg's Sales Representative
Kellogg's Snacks
08.2015 - 11.2017
Sales Representative
AT&T Mobility
11.2013 - 02.2015
Department Manager
Wal-Mart Supercenter
07.2008 - 11.2013
GED -
Little Rock Adult Education