Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Chief Administrative Officer with proven management experience. Excels in public speaking, fostering interpersonal relations and achieving business practice improvements. Working knowledge of budgets, financial statements. Fosters compliance efforts to achieve maximum productivity.
Overview
17
17
years of professional experience
Work History
Director of Administration and Membership
Pamplin Historical Park
02.2015 - Current
Streamlined administrative processes by implementing new software and organizational systems.
Reduced overhead costs through efficient budget management and vendor negotiation.
Optimized resource allocation by conducting regular audits and identifying areas for improvement.
Oversaw payroll processing and benefits administration, ensuring accurate compensation for all employees.
Established strong relationships with vendors, negotiating favorable contracts for office supplies, equipment, and services.
Created standardized procedures for document storage and retrieval, increasing efficiency in accessing critical files.
Assisted in strategic planning efforts by providing detailed analysis of operational trends and potential areas of improvement.
Conducted annual performance reviews for direct reports, providing constructive feedback to support professional growth.
Spearheaded initiatives to improve employee morale and workplace culture through recognition programs and special events planning.
Managed risk assessments to identify potential issues before they escalated into costly problems.
Collaborated with senior leadership on long-term business planning strategies that contributed to the overall success of the organization.
Identified and resolved operations challenges to promote alignment with business strategy.
Supported timely and accurate administrative task completion.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Standardized office structures and processes to promote collaboration and increased performance.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Managed company schedule to coordinate calendar and arrange staffing.
Coordinated with human resources department to handle payroll and personnel databases.
Developed top talent and coordinated background checks and on-boarding and exit processes.
Drafted informative reports regarding upcoming projects and required resources.
Decreased corporate costs by researching pricing, ordering and maintaining office equipment.
Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
Maintained internal accuracy and transparency controls in accounting and bookkeeping.
Developed and tracked progress of annual operations budget of $700,000+.
Prepared quarterly financial statements for meeting presentation.
Organized and updated databases, records and other information resources.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Coordinated office events, seminars and meetings for staff and clients.
Created reports, presentations and other materials for executive staff.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Negotiated and executed contracts on behalf of department.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Implemented project management techniques to overcome obstacles and increase team productivity.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Middle School Social Studies Teacher
Greensville County Public Schools
08.2007 - 07.2014
Boosted student interest by incorporating diverse teaching methods and engaging activities in the curriculum.
Enhanced critical thinking skills through debates, group projects, and problem-solving exercises.
Collaborated with colleagues to develop interdisciplinary lessons, fostering a comprehensive understanding of social studies topics.
Implemented differentiated instruction strategies to accommodate varying learning styles and abilities within the classroom.
Organized field trips to historical sites and museums to create immersive learning experiences that complemented classroom instruction.
Developed strong rapport with students by creating an inclusive classroom environment that encouraged participation from all learners.
Participated in professional development workshops and conferences to stay current on best practices in middle school education.
Contributed to the development of school improvement plans by identifying areas where additional resources or support were needed.