Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Jones

Dawson

Summary

Dynamic BDC Representative with proven success at True BDC, leveraging CRM software to enhance lead tracking and client communication. Goal-oriented professional skilled in appointment setting and performance tracking, driving revenue growth through upselling and proactive follow-ups. Committed to fostering strong client relationships and delivering exceptional service.

Overview

6
6
years of professional experience

Work History

BDC Representative

True BDC
08.2024 - Current
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
  • Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
  • Nurtured existing client relationships through regular check-ins via phone or email correspondence.

BDC Representative

BDC United
05.2022 - 08.2024
  • Contributed to dealership revenue by upselling additional products or services during the sales process.
  • Supported company growth initiatives through participation in marketing campaigns, promotional events, and product launches.
  • Boosted sales with proactive follow-up calls and consistent communication with potential clients.
  • Streamlined appointment scheduling for increased efficiency and improved customer experience.

Sales Associate

Anthony's Automotive
04.2019 - 03.2022

Education

Fyffe High School
Fyffe, AL

Skills

  • CRM software
  • Goal oriented
  • Performance tracking
  • Appointment setting

Timeline

BDC Representative

True BDC
08.2024 - Current

BDC Representative

BDC United
05.2022 - 08.2024

Sales Associate

Anthony's Automotive
04.2019 - 03.2022

Fyffe High School

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Amanda Jones