Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Jones

Tulsa

Summary

Compassionate and dependable with extensive experience in customer service and caregiving. At Braum's Ice Cream & Dairy Store, I excelled in training new hires and enhancing customer satisfaction. Skilled in time management and problem-solving, I consistently maintained high standards of service and cleanliness, fostering a positive environment for both staff and customers.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

9
9
years of professional experience

Work History

Care Giver

Family
06.2023 - 08.2025
  • Assisted with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed housekeeping duties to maintain cleanliness standards.

Cashier, Drive-Thru Cashier, Trainer, and Manager

Braum's Ice Cream & Dairy Store 918-585-5335
01.2019 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Managed breakfast shift.
  • Trained new hires.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained inventory


Cashier

American Food Mart
06.2017 - 12.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Trained new employees.
  • Closing and balancing duties.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Housekeeper

Holiday Inn Express Hotel 918-419-2700
08.2016 - 05.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Managed housekeepers, hiring/firing; performed quality control checks.

Education

High School Diploma -

Eufaula High School
Eufaula, OK

Skills

  • Respectful and compassionate
  • Time management
  • Dependable and responsible
  • Multitasking and organization
  • Strong ethics
  • Verbal and written communication skills
  • Team collaboration
  • Records management
  • Problem-solving

Timeline

Care Giver

Family
06.2023 - 08.2025

Cashier, Drive-Thru Cashier, Trainer, and Manager

Braum's Ice Cream & Dairy Store 918-585-5335
01.2019 - 05.2023

Cashier

American Food Mart
06.2017 - 12.2018

Housekeeper

Holiday Inn Express Hotel 918-419-2700
08.2016 - 05.2017

High School Diploma -

Eufaula High School

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