Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Timeline
Generic

Amanda Jordan

Fort Worth,TX

Summary

Being a Customer Service Representative, it was essential to have skills in oral and written communication, active listening and analytical problem-solving skills. It enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

I am committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Being Proficient in utilizing customer service, it is best to practice and adapt at exploring different solutions to address customer needs effectively.

I am a motivated individual with experience in customer service and sales, being skilled in building customer relationships and understanding customer needs with strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Uber Eats Driver

Uber Drivers
09.2023 - Current
  • Uber values their customers and dedicates their services to delivering customer orders to their destination safe and on time.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Seasonal Employee

Rover.com
06.2023 - Current
  • With how important these animals were, it is important to always be friendly and have a warm atmosphere to be sure the owner is alright with someone taking care of their animal while they are away.
  • Communicated with coworkers and management to report challenges.

Store Associate

RaceTrac Petroleum, Inc.
04.2024 - 08.2025
  • At Racetrac, it is essential to make the customer feel important. They are greeted with open arms and a warm smile once they walk in and when finished with their shopping, they are sure to be taken care of with swiftness.
  • When working here, questions were answered about store policies and addressed customer concerns.
  • When asked, pricing checks, scanned items, applied discounts, and printed receipts were always conducted

Employee

Whataburger
10.2022 - 05.2023
  • Employment here has made it a priority to tend to the customer and be sure their requests have been noticed and listened to.
  • During my time here, I have developed organization and became detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written we essential to this job when it came to order taking and order managing
  • I have demonstrated strong time management skills while managing multiple customers due to the fast pace expierencexperience

Sonic Carhop

Sonic Drive-In
12.2021 - 05.2022
  • Collaboration with the kitchen staff to ensure timely preparation and delivery of food items is an important role to maintaining quality standards and adhering to food safety regulations.
  • With accurate and detailed food and beverage orders from customers, the importance of ensuring their preferences and special requests were noted and fulfilled to their satisfaction.
  • With the experience gained from working here, it is important to grow and be thoughtful of the customer's needs and wants when it comes to their order.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Answered guest questions and promoted special products.

To-Go Server

Chili's
07.2021 - 11.2021
  • When employed, it was important to be trained on packing food for customers as needed and it is the team's responsibility to make sure that the customer's order went out to the right person and was handed out properly.
  • With how many Door Dashers and Uber Eats delivery drivers are out there, It was very important to make sure the order went out to the right person.
  • Washed hands regularly throughout shift to comply with safety and sanitation protocol.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.

Education

Highschool diploma - Highschool

Boswell High School
Fort Worth, TX
05.2022

Skills

  • Food Preparation (6 years)
  • Babysitting (4 years)
  • Cooking (10 years)
  • Kitchen Experience (10 years)
  • Cash register
  • Food Safety (10 years)
  • Restaurant experience (6 years)
  • Experience with children (4 years)
  • Childcare (4 years)
  • Retail Sales (5 years)
  • Typing (10 years)
  • Food service (7 years)
  • Cash handling (7 years)
  • Staff training (5 years)
  • Basic math
  • Customer service
  • Serving (2 years)
  • Cleaning (10 years)
  • Microsoft Word (3 years)
  • Communication skills
  • Delivery pickup
  • Clean driving record
  • Safe driving techniques
  • Flexible schedule
  • Valid Driver's license

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.

Certification

  • Driver's License July 2024 to July 2031
  • Food Handler Certification February 2025 to February 2027
  • TABC Certification April 2024 to April 2026

Timeline

Store Associate

RaceTrac Petroleum, Inc.
04.2024 - 08.2025

Uber Eats Driver

Uber Drivers
09.2023 - Current

Seasonal Employee

Rover.com
06.2023 - Current

Employee

Whataburger
10.2022 - 05.2023

Sonic Carhop

Sonic Drive-In
12.2021 - 05.2022

To-Go Server

Chili's
07.2021 - 11.2021

Highschool diploma - Highschool

Boswell High School

Similar Profiles

CREATE PROFILE