Experienced dietitian with exceptional work ethic and a diverse background in nutrition and health care including counseling and education, clinical nutrition, food service, and administration. Known for outstanding client service and practical problem resolution.
Overview
22
22
years of professional experience
Work History
Assistant Center Director & Lifestyle Consultant
Minnesota Weight Control Centers
08.2021 - Current
Utilize motivational interviewing skills to illicit behavior change in weight loss clients resulting in an average loss of 1.5 pounds per week.
Provide general nutrition education to clients throughout the lifespan.
Consult with potential clients to promote program sales with and average enrollment of 85% enrollment.
Train new employees in coaching, documentation, scheduling, and standard operating procedures.
Assist center director in general operations management, including inventory, finance, productivity initiatives, and employee development.
Maintain and facilitate relationships to both internal and external customers to ensure a positive work environment.
Senior Nutrition Site Coordinator
CAP Agency of Scott, Carver and Dakota County
06.2019 - 08.2021
Managed a caseload of approximately 60 senior nutrition clients to provide home-delivered meal services and congregate dining services.
Conducted annual home assessments for each client, completing intake information per the National Aging Program Information System (NAPIS).
Identified and addressed unmet needs of clients and assist them in accessing additional community services.
Maintained ongoing communication with food providers to ensure the appropriate quantity and quality of meals.
Coordinated logistical issues of staffing volunteers and efficiently routing meal delivery services to ensure timely meal delivery.
Recruited, supervised and trained volunteers for congregate dining and home delivered meal programs.
Registered Dietitian
Meals on Wheels for Western New York
07.2012 - 05.2014
Conducted nutrition assessment of individuals receiving home-delivered meals providing appropriate follow-up and referral to additional community and healthcare services as needed.
Provided nutritional intervention and education for various health problems including diabetes, heart disease, kidney disease, and malnourishment.
Monitored food preparation to ensure compliance with food quality and safety standards.
Effectively handled customer service concerns and complaints to ensure the highest level of customer satisfaction.
Served on employee wellness committee, organizing activities and coaching fellow employees.
Administrative Dietitian, Nutrition & Environmental Support Services
Oscar G. Johnson VA Medical Center
09.2008 - 10.2009
Evaluated menus for compliance with current nutritional standards for long-term care population.
Developed, coordinated and administered staff training on medical diets and food safety and sanitation.
Conducted weekly inspections of employee cafeteria; reported on food safety and sanitation issues to department administrator.
Communicated weekly with long-term care residents to solicit feedback on meal service and quality.
Administrative Officer, Mental Health Services
Oscar G. Johnson VA Medical Center
10.2007 - 08.2008
Monitored day-to-day business operations for the clinic, including patient scheduling, customer service, budget and provider workload.
Coordinated with remote clinic sites to implement the delivery of 'tele-health' services between the primary medical center and outpatient clinics.
Solicited support from scheduling personnel, social workers, and psychologists to transition scheduling to improve scheduling processes and increase ability to capture provider workload data.
Assisted department administrator in data collection and grant writing to obtain funding for expansion of patient care areas and services.
Conducted analysis of patient demographics and cost-benefit analysis showing the need for expansion of services and obtained ~$4 million in national funding for a rural outreach clinic.
Program Specialist, Dental Service
Edward Hines, Jr. VA Hospital
03.2006 - 10.2007
Monitored department budget of $287,000 per year.
Maintained department supply inventory and collaborated with dental staff to consolidate product usage resulting in cost savings of ~$24,000 per year and an increase in product turn-over rates.
Collected, reported and analyzed workload data to evaluate department efficiency and made recommendations for performance improvement.
Administrative Dietitian, Nutrition Service
Edward Hines, Jr. VA Hospital
06.2004 - 03.2007
Managed food service inventory; met weekly deadlines for placing subsistence orders and monitored monthly expenditures to ensure budgetary compliance.
Monitored HACCP records to ensure 100% compliance by food service.
Developed and modified hospital food service menus to ensure compliance with nutritional standards and patient needs.
Provided monthly food service staff training on food safety and medical diets.
Supervised dietetic interns during food service rotation; provided educational experiences offering professional guidance and performance feedback.
Clinical Dietitian, Provena St. Mary’s Hospital
Sodexo
06.2003 - 06.2004
Provided nutritional assessment and intervention in the acute care setting specifically to cardiology, oncology and intensive care patients.
Conducted outpatient counseling and nutrition education classes to patients with diabetes, renal disease and cardiac disease.
Assisted in the successful transition of food service operation from traditional to room-service style.
Collaborated with nutrition and pharmacy staff to modify hospital parenteral nutrition protocol resulting in a reduction of the inappropriate use of TPN and PPN.
Education
Accredited Internship -
Edward Hines Jr. VA Hospital
Hines, IL
05-2003
Bachelor of Science - Nutrition & Dietetics
University of Wisconsin, Stout
Menomonie, WI
05-2002
Skills
Motivational Interviewing & nutrition counseling
Diabetes, cardiovascular and weight management
Written and verbal communication
Food safety & sanitation
Nutrition analysis
Menu planning and development
Adaptability and flexibility
Quality improvement
Customer service
Inventory and budget management
Team training and development
Customer service and conflict resolution
Timeline
Assistant Center Director & Lifestyle Consultant
Minnesota Weight Control Centers
08.2021 - Current
Senior Nutrition Site Coordinator
CAP Agency of Scott, Carver and Dakota County
06.2019 - 08.2021
Registered Dietitian
Meals on Wheels for Western New York
07.2012 - 05.2014
Administrative Dietitian, Nutrition & Environmental Support Services
Esthetics Manager /Medical Practice Administrator at Physicians Weight Loss Centers, Clear LakeEsthetics Manager /Medical Practice Administrator at Physicians Weight Loss Centers, Clear Lake