AMANDA J. STEWART
Converse,Texas
Summary
Professionally versatile, looking to expand my knowledge in customer service; while blending my previous experiences. I am competent in the medical field and look forward to demonstrating my skills, abilities, and knowledge, while helping those around me. I am enthusiastic about helping others, paying attention to the small details, learning, and consistently improving to achieve success.
Overview
13
13
years of professional experience
Work History
Member Service Guide
Devoted Health
07.2024 - 06.2026
- Educate members on their Medicare Advantage Plans
- Assist members with claims and reimbursements
- Listen with compassion and understanding
- Experience with AI and new AI programs
- Work closely with other teams to ensure the members get the best assistance and direction
Patient Educator
Salelytics
06.2022 - 07.2024
- Educate Patients with A Fib on a device for the heart.
- Salesforce program experience.
- Received a STAR Award in November 2022.
- Exceed expected goals daily and always looking to improve.
- Willing to help others reach their personal goals and assist where needed for our team to reach the goals that are expected.
Notary
Mobile Notary
01.2021 - 01.2023
- Verify authenticity of documents and parties involved in legal contracts.
- Provide great communication and interpersonal skills to clients.
- Strong attention to detail for thorough and complete documentation.
Patient Care Assistant
St. Luke’s Baptist Hospital
12.2014 - 05.2019
- Assist in bathing, toiletry, feeding, wound dressing (with wound care nurse), and assistance with physical therapy.
- Obtain vital signs, blood pressure, pulse, oxygen level, respirations, and blood glucose checks.
- Report findings to nurses or doctors when any discrepancies or concerns with patient’s conditions arise.
- Act immediately and appropriately to intervene in any emergency situation.
- Continuous problem solving and thinking outside of the box.
EMT-Basic
Americana Ambulance
04.2013 - 10.2014
- Quick assessments of patient(s) condition with rapid treatment and care of patient to include bandaging of any wounds (with pressure as needed).
- Obtain vital signs: Blood pressure, pulse, oxygen levels, and capillary refill. (CONT.)
- Back boarding, splinting, assistance with medicines (oxygen, aspirin, nitroglycerin activated charcoal and glucose)
- Suction and clearance of airway, cpr if necessary and any other interventions that become necessary during contact and transportation of patient to medical facility.
Education
EMT Basic Certification -
Bulverde Spring Branch EMS
Certified Nursing Assistance Certification - undefined
Academy of Nurses Assistant
High School Diploma - undefined
James Madison High School
01-2007
Skills
- COMMUNICATION SKILLS
- ORGANIZATIONAL SKILLS
- HIGH PROBLEM SOLVING
- SELF STARTER
- GOAL ORIENTED
- HIGHLY ADAPTABLE
Timeline
Member Service Guide
Devoted Health
07.2024 - 06.2026
Patient Educator
Salelytics
06.2022 - 07.2024
Notary
Mobile Notary
01.2021 - 01.2023
Patient Care Assistant
St. Luke’s Baptist Hospital
12.2014 - 05.2019
EMT-Basic
Americana Ambulance
04.2013 - 10.2014
High School Diploma - undefined
James Madison High School
Certified Nursing Assistance Certification - undefined
Academy of Nurses Assistant
EMT Basic Certification -
Bulverde Spring Branch EMS
Awards
2 STAR Awards and the President's Club Award