Amanda Kaiser
Brookville,United States
Summary
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Overview
17
17
years of professional experience
Work History
Owner
Frozen Flamingo
Brookville, IN
04.2022 - 09.2024
- Monitored inventory levels and placed new orders for products to keep supply well-stocked.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw budgeting and financial management.
Attendance Clerk
Franklin County Community School Corporation
Brookville, IN
08.2020 - 08.2022
- Interacted with employees in a professional manner when addressing attendance-related issues.
- Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
- Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.
Medical Assistant
Crossland Machinery
Harrison, OH
02.2012 - 08.2020
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Protected patients by observing strict HIPAA guidelines.
- Scheduled and confirmed patient appointments and consultations.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Performed data entry tasks related to billing and collections procedures.
- Verified insurance coverage for appointments and collected co-payments as required.
- Processed patient payments and scanned identification and insurance cards.
Medical Assistant
Fayette Regional Health System
Connersville, IN
02.2009 - 07.2011
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Protected patients by observing strict HIPAA guidelines.
- Scheduled and confirmed patient appointments and consultations.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Performed data entry tasks related to billing and collections procedures.
Medical Assistant
McCullough Hyde Hospital
Oxford, OH
03.2008 - 10.2008
- Protected patients by observing strict HIPAA guidelines.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Scheduled and confirmed patient appointments and consultations.
- Performed data entry tasks related to billing and collections procedures.
- Verified insurance coverage for appointments and collected co-payments as required.
Medical Assistant
Oxford Health and Wellness
Oxford, OH
12.2007 - 03.2008
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Protected patients by observing strict HIPAA guidelines.
- Scheduled and confirmed patient appointments and consultations.
- Performed data entry tasks related to billing and collections procedures.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Verified insurance coverage for appointments and collected co-payments as required.
Education
Graduate Certificate - Medical Assisting
IMDT
Cincinnati, OH12-2007
Skills
- Medical receptionist experience
- Patient check-in and check-out
- Front desk operations
- Patient scheduling
- HIPAA compliance
- EMR / EHR
- Patient registration
- Medical records management
- Telephone etiquette
- Insurance verification
- Workflow optimization
- Medical terminology
- Patient relations
- Co-payment collection
- Patient-focused care
- Vital sign monitors
- Quick problem solver
- Reliable team player
- Data entry
Timeline
Owner
Frozen Flamingo
04.2022 - 09.2024
Attendance Clerk
Franklin County Community School Corporation
08.2020 - 08.2022
Medical Assistant
Crossland Machinery
02.2012 - 08.2020
Medical Assistant
Fayette Regional Health System
02.2009 - 07.2011
Medical Assistant
McCullough Hyde Hospital
03.2008 - 10.2008
Medical Assistant
Oxford Health and Wellness
12.2007 - 03.2008
Graduate Certificate - Medical Assisting
IMDT