Amanda Katsarikas
Seattle,WA
Summary
- Highly skilled and results oriented Sales & Marketing professional with 8 years of experience in account management, customer service and new business development. Eager to leverage my critical thinking and creativity to excel in a sales analytics role. Proven experience in business development, strategic planning, and verbal communication to drive sales growth and boost company profitability.
Overview
7
7
years of professional experience
Work History
Senior Market Development Representative
DocuSign
Seattle, WA
09.2022 - 03.2023
- Achieved yearly attainment of 93%
- Recommended solutions that improved operational efficiencies and cost savings initiatives.
- Created new processes for managing customer inquiries, resolving disputes, and responding to feedback
- Mentored new employees through task delegation, on-site training, and performance evaluation to foster & promote professional development
- Shared discovery call recordings among MDR team for training purposes
Market Development Representative
DocuSign
Seattle, WA
08.2021 - 08.2022
- Received Leadership Award & Culture Award from New Business Segment
- Awarded Pinnacle Club for FY22 Q3 & Q4 for 100%+ quota attainment and top 20% of team
- 150 calls & 5K emails weekly with 6 sales qualified opportunities monthly
- Conduct qualification calls to discover pain points and determine if the lead is qualified
Senior Inside Sales Representative
Big Belly Solar, LLC
Needham, MA
07.2021 - 07.2021
- Achieved 139% to annual target in 2021
- Reengaged oldest and least-engaged customer territory
- Harvested designated territory to develop new customers while upselling existing customers to grow footprint
- Attended to customer's needs and developed relationships
Inside Sales Representative
BIG BELLY SOLAR, LLC
Needham, MA
01.2019 - 06.2021
- Achieved 151% to annual target in 2020, and 110% to annual target in 2019.
- Organized & launched a new targeted outbound campaign and achieved 73.08% open rate with 73.68% reply rate.
- 150 calls, 250 emails and 5 meetings per week.
- Contact source all outbound leads, manage inbound leads, monitor mid-market accounts and execute sales discovery calls.
- Generate new business opportunities for the sales team and drive small to midsize opportunities to close within territory.
Social Media & Community Lead
KINETIC DANCE STUDIO
Norwood, MA
06.2016 - 12.2021
- Supported & campaigned to local businesses & vendors by spreading awareness and building partnerships, increasing customers by 75% in less than 3 years
Sales Representative
PURE BARRE
Sudbury, MA
01.2018 - 01.2019
- Provided exceptional level of customer service to existing members via face-to-face service, phone and email.
- Contacted new and existing prospects to schedule barre class and enroll them in a membership.
GRAPHIC DESIGN & SPECIAL EVENTS INTERN
BIG BROTHERS BIG SISTERS OF MASSACHUSETTS BAY
Boston, MA
10.2016 - 05.2017
Education
Bachelor of Fine Arts - Graphic Design
EMMANUEL COLLEGE
Skills
- Business Development, Strategic Planning, Customer Service, Lead Generation, Sales Reporting, Business Process Understanding
Timeline
Senior Market Development Representative
DocuSign
09.2022 - 03.2023
Market Development Representative
DocuSign
08.2021 - 08.2022
Senior Inside Sales Representative
Big Belly Solar, LLC
07.2021 - 07.2021
Inside Sales Representative
BIG BELLY SOLAR, LLC
01.2019 - 06.2021
Sales Representative
PURE BARRE
01.2018 - 01.2019
GRAPHIC DESIGN & SPECIAL EVENTS INTERN
BIG BROTHERS BIG SISTERS OF MASSACHUSETTS BAY
10.2016 - 05.2017
Social Media & Community Lead
KINETIC DANCE STUDIO
06.2016 - 12.2021
Bachelor of Fine Arts - Graphic Design
EMMANUEL COLLEGE