AMANDA KATZENBERGER
Wahiawa,HI
Summary
Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving. Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 1 year of experience in medical billing and excellent organizational and supervisory skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Medical Billing Manager
Northgate Eye Center OD
08.2017 - 07.2018
- Developed strategic plans for day-to-day financial operations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Utilized financial software to prepare consolidated financial statements.
- Worked with customers to develop payment plans and bring accounts current.
- Streamlined claim appeals process by creating clear documentation guidelines and templates for staff use.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Maintained up-to-date knowledge of regulatory changes impacting medical billing practices to ensure ongoing compliance within the organization.
Front Desk Supervisor
Northgate Eye Center OD
08.2017 - 07.2018
- Improved response times to patients requests through effective delegation of tasks among team members.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Oversaw front desk operations with eye for business reputation, staff productivity, and operational efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Kept accounts in balance and ran daily reports to verify totals.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Managed front desk maintenance of client records and lab data.
Homemaker
Self-employed
05.2015 - 08.2017
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
Mechanic
CAR WASH USA EXPRESS - GOOD MIDDLING
05.2014 - 06.2015
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed vehicle data using advanced diagnostic equipment.
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Allied Trades Specialist
US Army
01.2011 - 01.2012
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Promoted a positive work environment by consistently demonstrating professionalism, integrity, and teamwork.
- Effectively utilized technical manuals and schematics to troubleshoot issues accurately and efficiently.
- Boosted team productivity through effective communication and collaboration with fellow Allied Trades Specialists.
- Mentored junior personnel on trade-specific skills, fostering professional growth within the unit.
- Collaborated with other specialists to develop innovative techniques that improved results in complex tasks and projects.
- Ensured timely completion of projects by prioritizing tasks and managing time efficiently.
- Contributed to successful mission outcomes by providing reliable repair services for essential equipment.
- Exhibited strong leadership qualities while serving as a subject matter expert within the Allied Trades Specialist community.
Education
Master of Science - Clinical Mental Health And Counseling
Southern New Hampshire University
Manchester, NH12.2025
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH05.2022
Skills
- Claims Processing Proficiency
- Work Planning
- Operational Reporting
- HIPAA knowledge
- Relationship building and management
- Loss Mitigation
- Training and mentoring
- Medical Billing Software Mastery
- Team Building Leadership
- Medical Coding Expertise
- Project Leadership
- Time Management Techniques
Timeline
Medical Billing Manager
Northgate Eye Center OD
08.2017 - 07.2018
Front Desk Supervisor
Northgate Eye Center OD
08.2017 - 07.2018
Homemaker
Self-employed
05.2015 - 08.2017
Mechanic
CAR WASH USA EXPRESS - GOOD MIDDLING
05.2014 - 06.2015
Allied Trades Specialist
US Army
01.2011 - 01.2012
Master of Science - Clinical Mental Health And Counseling
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University