Amanda Kaye
Portland
Summary
Professional recruitment expert with keen eye for identifying top talent and optimizing hiring processes. Adept at building strong relationships with clients and candidates, ensuring seamless team collaboration and achieving hiring goals. Skilled in talent acquisition, candidate assessment, and workforce planning. Known for adaptability and reliability in dynamic environments.
Overview
6
6
years of professional experience
Work History
Recruitment Consultant
PSD (formerly Portfolio International)
11.1997 - 07.2000
- Built strong relationships with clients in the hotel industry through regular communication and understanding their unique needs.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
- Mentored junior recruiters to improve their skills in sourcing, interviewing, and relationship-building techniques.
Front Desk Manager
Browns Hotel
09.1994 - 09.1997
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Checked guests in out of hotel, made reservations, and processed payments.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Carried out Duty Manager duties regularly for the whole hotel.
Education
Bachelor of Science - Hotel And Catering Management
University of Surrey
Guildford, UK06-1993
Skills
- Client relations
- Contract negotiation
- Applicant interviewing
- Client management
- Recruitment
- Relationship building
- New hire onboarding
- Training and mentoring
- Candidate searching
- Complaint handling
Languages
French
Limited Working
Italian
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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