Amanda Keffer
Beaver,WV
Summary
Self-motivated, decisive healthcare professional with proven bedside manner, clinical skills and diagnostic support experience. Manage and document current conditions to effectively support patients and work within multidisciplinary healthcare team to enhance outcomes. Specialize in patient care. Dedicated and well-qualified new RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive, and proficient in routine care and emergency response. Brings multi-year record in field. I take pride in providing exceptional customer service while delivering compassionate and patient-focused care.
Overview
18
18
years of professional experience
Work History
LPN
Raleigh General Hospital
Beckley, WV
01.2018 - Current
- Medical-Surgical Unit, 2018-2020.
- Critical Care Step-Down Unit, 2020-2022.
- I am currently working in outpatient surgery since 2022.
- I have been PRN at the hospital since the first day of employment and have mostly worked full-time hours.
- I would float to multiple different floors and units during my shifts, including SICU, and CCU. With requests from those unit nurses for me to come back to work with them on their unit.
- I received the Hero of the Week award in 2020 while working in the Critical Care Step Down Unit during COVID.
- ACLS, PALS, and BLS certified.
- I have floated to Endoscopy in the hospital and at the RMC whenever they were short-staffed or had a heavy patient load.
- During COVID, when the hospital did not have much lab staff, I would pick up shifts early in the mornings to draw blood for my unit, to make the load lighter on the night-shift nursing staff.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Collected biological samples from patients and performed routine lab tests to support diagnosis.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Observed patients for any changes in their condition or behavior, and reported findings to the supervisor or physician in charge.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Facilitated communication between patients, families, and healthcare professionals.
- Delivered high-quality direct and indirect nursing care to patients.
Medical Spa Manager
Vitality Aesthetics and Wellness
Fayetteville, WV
04.2015 - 01.2018
- Participated in networking events within the local community in order to build relationships with potential clients.
- Coached team members to effectively support national chain salon business which delivered of total annual sales.
- Assisted with training new hires on job duties and expectations associated with working at the medical spa.
- Developed marketing strategies to increase clientele and revenue for the business.
- Used social media content on Instagram, Facebook and LinkedIn to build revenue.
- Saved costs, negotiating with suppliers to maintain optimal pricing strategy.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Guided new members on tours of spa facility and clearly explained available services, resulting in influx in new patrons.
- Explained policies, procedures and services to patients.
- Maintained meticulous records to document client information.
- Communicated with patients with compassion while keeping medical information private.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
- Supervised staff members in their duties while also providing guidance when needed.
- Oversaw spa renovation, coordinated with vendors and managed transactions.
- Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
- Marketed business heavily through print advertising, web presence, and industry referrals, realizing increase in walk-in rate.
- Documented client records and information.
- Certified Laser Technician.
- Assisted the physician with injections, such as Botox and fillers.
- Assisted the RN with injections, such as Botox and fillers.
- Assisted clients with a weight loss program and vitamin B12 injections, along with patient education on weight loss and how to administer injections at home.
- Managed household errands and other essential duties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Nursing Facility Liaison
Mountain Medical Associates
Oak Hill, WV
03.2008 - 03.2015
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Completed day-to-day duties accurately and efficiently.
- Assisted the physician with daily visits to patients.
- Documenting and writing progress notes for physicians, NPs, and other healthcare providers.
- I traveled to multiple nursing facilities with a physician, and assisted in patient care and documentation for those facilities and patients.
- Assisted the physician with any bedside procedures in the facilities.
- Assisted in providing the physician with medication lists, medical history, and the patient's reason for visit.
- Educated patients and their families.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
LPN
Fayette Nursing and Rehabilitation
Fayetteville, WV
08.2006 - 08.2007
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Documented patient medical histories, current symptoms and vitals.
- Observed strict confidentiality and safeguarded all patient-related information.
- Collaborated with healthcare team to develop and implement patient care plans.
- Facilitated communication between patients, families, and healthcare professionals.
- Observed, charted, and reported developments in patient health conditions for nursing supervisor.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Education
Associate Degree in Nursing - Nursing
Valley College, Beckley Wv
Beckley, WV02-2025
Licensed Practical Nurse - Nursing
Academy of Careers And Technology
Beckley, WV08-2006
High School graduate -
Oak Hill High School
Oak Hill, WV05-2000
Skills
- Patient mobility assistance
- ACLS, PALS, BLS
- Cardiac care
- Disease prevention
- Rehabilitation nursing
- Health promotion
- Medication administration
- Pre-operative care
- Catheter care
- Medical equipment operation
- Patient hygiene assistance
- Gastrointestinal care
- End-of-life care
- Infection control
- Orthopedic nursing
- Patient documentation
- Medical documentation
- Compassionate care
- Post operative care
- IV therapy
- Lab specimen collection
- Front-line worker during COVID
References
References available upon request.
Timeline
LPN
Raleigh General Hospital
01.2018 - Current
Medical Spa Manager
Vitality Aesthetics and Wellness
04.2015 - 01.2018
Nursing Facility Liaison
Mountain Medical Associates
03.2008 - 03.2015
LPN
Fayette Nursing and Rehabilitation
08.2006 - 08.2007
Associate Degree in Nursing - Nursing
Valley College, Beckley Wv
Licensed Practical Nurse - Nursing
Academy of Careers And Technology
High School graduate -
Oak Hill High School
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