Amanda Keith
Heltonville,IN
Summary
Dynamic Program Manager with a proven track record at Fresenius Medical Care NA, excelling in strategic planning and project management. Adept at fostering team leadership and enhancing operational efficiency, I drive process improvements and cultivate stakeholder relationships, ensuring successful project delivery and compliance with industry standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager
Fresenius Medical Care NA
06.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Associate Administrator
IU Health Bloomington Hospital
07.2018 - 06.2024
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Contributed to strategic planning efforts by offering insights based on experience and expertise in the field of administration.
- Served as a liaison between departments, improving information flow and minimizing delays in project timelines.
- Oversaw daily operations of the department, providing guidance and support to team members as needed.
- Mentored junior staff members, fostering growth opportunities within the organization while strengthening overall team dynamics.
- Developed strong relationships with key stakeholders, leading to increased trust and collaboration among team members.
- Improved interdepartmental communication through regular meetings, fostering a collaborative work environment.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Master of Science - Nursing Administration
Ball State University
Muncie, IN05-2023
Bachelor of Science - Nursing
Indiana Wesleyan University
Marion, IN05-2010
Associate of Science - Nursing
Vincennes University
Vincennes, IN05-2007
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Team leadership and direction
- Team leadership
- Decision-making
- Project coordination
- Policy and procedure improvements
- Training and development
- Critical thinking
- Interpersonal skills
- Work Planning and Prioritization
Accomplishments
- Documented and resolved salt breakthrough which led to the hospital installing a new water softener.
- Supervised team of 17 staff members.
- Achieved Dr. orders printing off at 12am through effectively helping with assisting the hospital liaison to decrease delays in patient care.
Certification
Legal Nurse Consultant
Advanced Cardiac Life Support
Cardiac Life Support for Open Heart Patients
Sexual Assault Nurse Examiner
Timeline
Program Manager
Fresenius Medical Care NA
06.2024 - Current
Associate Administrator
IU Health Bloomington Hospital
07.2018 - 06.2024
Master of Science - Nursing Administration
Ball State University
Bachelor of Science - Nursing
Indiana Wesleyan University
Associate of Science - Nursing
Vincennes University
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