Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Keller

Belle Vernon ,PA

Summary

Results-driven Shipping and Receiving Clerk with proven expertise at Ascendance Truck Centers. Demonstrated attention to detail and effective communication skills, reducing shipping errors and optimizing order fulfillment processes. Proficient in forklift operation and committed to maintaining a safe work environment, contributing to overall warehouse efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Shipping and Receiving Clerk

Ascendance Truck Centers
07.2023 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.

Shipping and Receiving Clerk

Hill International (Middle East) Ltd
03.2021 - 07.2023

Order Picker/shipping and Receiving

HBC Warehouse
02.2020 - 03.2021
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
  • Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Received new stock and input values into computer system.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Supervisor

UPS
03.2015 - 02.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.

Education

Greensburg Salem High School
Greensburg, PA

Business Management

Westmoreland County Community College
Youngwood, PA

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Heavy lifting
  • Teamwork and cooperation
  • Package handling
  • Effective communication
  • Warehousing operations
  • Punctual and reliable
  • Warehouse safety
  • Forklift operation
  • Shipment tracking
  • US Driver's license
  • Task prioritization
  • Tracking systems proficiency
  • Safety and compliance
  • Warehouse layout understanding
  • Pallet jack use
  • Shipping and receiving tracking
  • Receiving procedures
  • Barcode scanning

Timeline

Shipping and Receiving Clerk

Ascendance Truck Centers
07.2023 - Current

Shipping and Receiving Clerk

Hill International (Middle East) Ltd
03.2021 - 07.2023

Order Picker/shipping and Receiving

HBC Warehouse
02.2020 - 03.2021

Supervisor

UPS
03.2015 - 02.2020

Greensburg Salem High School

Business Management

Westmoreland County Community College

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Amanda Keller