Amanda Kelley
Beech Bluff,TN
Summary
Dynamic professional with extensive experience at Bluescope Steel and a proven track record in material handling and customer service. Skilled in loading, I excel in teamwork and collaboration, ensuring operational efficiency and safety. Committed to enhancing productivity and delivering exceptional results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Material Handler
Bluescope Steel
Jackson Tn
05.2025 - Current
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Loaded shipments, ensuring accurate inventory management and product placement.
- Assisted in maintaining a clean and organized work area, adhering to safety protocols consistently.
- Conducted routine inspections of equipment, reporting issues to ensure operational efficiency.
Server N Cook
Exit 87
Jackson, TN
04.2023 - 04.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
- Managed cash handling procedures accurately during shift changes.
- Upheld health and safety regulations, ensuring compliance throughout the restaurant.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
General Manager
Sonic
Jackson, TN
08.2005 - 05.2023
- Oversaw daily operations, ensuring adherence to company standards and customer satisfaction.
- Developed and implemented training programs for staff, enhancing service quality and operational efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings and promotions.
- Managed budgetary allocations, optimizing resource distribution to maximize profitability.
- Collaborated with marketing team to create promotional campaigns, increasing brand visibility and customer engagement.
- Established performance metrics for staff, fostering accountability and continuous improvement in service delivery.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Machine Operator
Toyota Boshoku America, Jackson
Jackson, TN
03.2020 - 06.2022
- Operated machinery to produce quality automotive components efficiently.
- Monitored equipment performance and performed routine maintenance to ensure operational reliability.
- Collaborated with team members to optimize production processes and maintain safety standards.
- Conducted inspections on finished products for compliance with quality specifications.
Tax Clerk
Jackson Hewitt
Jackson, TN
11.2015 - 04.2019
- Assisted clients with tax preparation and filing processes, ensuring compliance with regulations.
- Reviewed client documentation for accuracy and completeness, addressing discrepancies as needed.
- Maintained up-to-date knowledge of tax laws and regulations to provide accurate information to clients.
- Processed client data using tax software, streamlining workflows for efficient service delivery.
Education
High School Diploma - FFA
Liberty Magnet High School
Jackson, TN05.2006
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Package handling
- Shipping and receiving
- Teamwork and collaboration
- Customer service
Timeline
Material Handler
Bluescope Steel
05.2025 - Current
Server N Cook
Exit 87
04.2023 - 04.2025
Machine Operator
Toyota Boshoku America, Jackson
03.2020 - 06.2022
Tax Clerk
Jackson Hewitt
11.2015 - 04.2019
General Manager
Sonic
08.2005 - 05.2023
High School Diploma - FFA
Liberty Magnet High School