Epic
Amanda Kelly
Midwest City,OK
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Hardworking mentality to maintain quality of services and products. Experience in maintaining and organizing files and extensive record keeping. Trained In
First Aid, Suicide Prevention in the workplace, Crisis Intervention, De-escalation techniques, Run Fight or Flight responses and active shooter responses.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
15
15
years of professional experience
Work History
Secretary
Herman's Plumbing
09.2023 - 07.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained daily report documents, memos and invoices.
- Input data for time cards each week.
- Cooperated with multiple cities to submit permit applications, learn each cities processes and coordinate city inspection times and dates.
Secretary
Dean McGee Eye Institute
04.2022 - 05.2024
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Entered data into system and updated customer contacts with information to keep records current.
Shift Manager
Aldi Foods
04.2018 - 05.2024
- Trained and mentored new employees to maximize team performance
- Kept employees operating productively and working on task to meet business and customer needs
- Excelled in every store position and regularly backed up front-line staff
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
Visitation Supervisor
Oklahoma County
09.2020 - 02.2023
- Maintained steady communication with every person involved including parents, case workers, judges, bailiffs, and lawyers
- Documented data and completed accurate updates to case records
- Reported child abuse in accordance with legal standards of mandatory reporters
- Kept detailed reports for judges in the event of court proceedings requiring my presence or the need to update the judge in the event of a serious incident(s)
Reserve Deputy Sheriff
Oklahoma County Sheriff Office
04.2019 - 02.2023
- Patrolled designated areas to identify security and safety issues
- Provided public safety assistance at community events to maintain safe and secure environments
- Maintained structure and security during court proceedings
- Observed jail and inmate activity to maintain order and safety of inmates and guards
Substitute Teacher, K-12
Choctaw Nicoma Park Public Schools
08.2016 - 05.2018
- Took notes and prepared reports on school day activities to provide to primary teacher
- Maintained day-to-day classroom management and discipline to promote learning initiatives
- Upheld classroom routines to support student environments and maintain consistent schedules
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
Substitute Teacher, K-12
Mid-Del Schools Oklahoma
08.2009 - 05.2016
- Helped students develop life-long learning skills and good study habits
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
- Took notes and prepared reports on school day activities to provide to primary teacher
- Developed rules and set goals to maintain order in classroom
Education
GED -
OCCC
Oklahoma City, OK10.2007
Skills
- Analytical and Critical Thinking
- Excellent Communication
- Multitasking Abilities
- File management
- First Aid
- Time Management
- Training and mentoring
- Staff Management
- Organizational abilities
- HIPAA guideline compliance
- Report writing
- Appointment scheduling
Software
Microsoft Word
Microsoft Excel
Timeline
Secretary
Herman's Plumbing
09.2023 - 07.2024
Secretary
Dean McGee Eye Institute
04.2022 - 05.2024
Visitation Supervisor
Oklahoma County
09.2020 - 02.2023
Reserve Deputy Sheriff
Oklahoma County Sheriff Office
04.2019 - 02.2023
Shift Manager
Aldi Foods
04.2018 - 05.2024
Substitute Teacher, K-12
Choctaw Nicoma Park Public Schools
08.2016 - 05.2018
Substitute Teacher, K-12
Mid-Del Schools Oklahoma
08.2009 - 05.2016
GED -
OCCC
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