Summary
Overview
Work History
Education
Skills
Activities
Interests
Timeline
Generic

Amanda Kelly

Carlisle

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Fumigation and Pest Control Technician

Triton Fumigation
04.2024 - Current
  • I am a Classification 3 Pest Control Technician. My duties consist of fumigation of many agricultural products, installation of fumigation systems, delivery and customer training in the use of pesticides.
  • Daily duties also consist of data entry, office management, and sending and receiving deliveries from various chemical companies and customers.
  • Conducted thorough inspections to identify pest infestations and recommend appropriate treatment plans.
  • Applied pesticides safely and effectively, ensuring compliance with environmental regulations and safety protocols.

Centerfire Powder Weight Auditor

Vista Outdoor aka Remington Arms
03.2023 - 03.2024
  • My duties consist of precisely measuring and recording the bullet pull weight and powder weight of a sample of each machine every 4 hours. I collect the samples and report my findings to Quality and Ballistics. When there is a problem with the bullet pull or weight of the powder I immediately have the machine turned off and evaluate the problem to come to a remedy. I also have the ability to reject any manufactured product that has quality issues.
  • Ballistic Auditor - Responsibilities included testing a sample of loaded ammunition from Centerfire, Shotshell, and Rimfire every 4 hours. Testing of the loads included velocity and pressure in a stationary barrel and then firing a larger sample through the appropriate gun to check for faults.
  • Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
  • Mentored junior auditors, fostering professional growth and enhancing team performance on audit projects.
  • Implemented process improvements that streamlined auditing practices, reducing turnaround time for reporting results.
  • Presented audit findings to senior management, influencing strategic decisions through clear communication of risks and recommendations.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Planned and executed follow-up audits at appropriate intervals.
  • Followed established auditing processes to meet internal and regulatory requirements.

Assistant Manager

City Market
07.2020 - 09.2020
  • My duties included supervising numerous employees, creating weekly schedules, ordering all products in the store weekly, customer service, wiring funds and bill pay, and processing the tills for store closing at night. Along with these duties I made a point of memorizing the weekly specials and encouraging sales of these products to customers.
  • Streamlined inventory management processes to enhance product availability and minimize stock discrepancies.
  • Led staff training initiatives to improve customer service standards and operational efficiency.

Team Member, Secretary, Insurance Sales Person

State Farm
08.2019 - 03.2020
  • I attended many trainings in insurance and received a certificate to sell vehicle, house, and other numerous coverages. Part of my duties also included being the front office secretary. This consisted of assisting any customers who entered or called the establishment with their concerns and questions. I also was the secretary for the entire office which had me setting all appointments for team members, keeping an up to date shared calendar, making reminder calls for the customers, and furthering my insurance education between times.
  • Streamlined daily operations to enhance team efficiency and improve overall service delivery.
  • Assisted in the development of training materials, enhancing onboarding process for new hires.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.

Processor

Loreal
09.2017 - 03.2019
  • My duties were to safely process and manufacture multiple kinds of liquid make-up. I was thoroughly trained in the safety of the numerous chemicals used, the operations of the skid (large tanks used to process the product) and certified in forklift driving. My job was to make and adjust the make-up to the specifications of the company. I also was responsible for making sure the correct raw materials were on the pallet before creating the product.
  • Operated automated processing machinery to ensure efficient product output.
  • Monitored quality control measures to maintain product standards and compliance.
  • Trained new staff on operational protocols, safety standards, and equipment use.

Owner and Office Manager

Stuttgart Automotive and Body Repair
05.2016 - 11.2018
  • My responsibilities included customer service, record keeping, taxes, ordering all appropriate parts for individual automobiles, paying all accounts, and all duties that are expected of an owner of a mechanic shop.
  • Managed daily operations, ensuring high-quality vehicle repairs and customer satisfaction.
  • Developed and implemented efficient workflow processes to enhance service delivery.
  • Trained and mentored staff on advanced automotive repair techniques and customer service protocols.
  • Oversaw inventory management, optimizing stock levels for essential parts and supplies.
  • Established strategic partnerships with local vendors to improve service offerings and reduce costs.
  • Coordinated marketing initiatives to promote business growth and community engagement.
  • Ensured compliance with safety regulations, maintaining a secure work environment for staff and customers.

Elementary School Secretary and Executive Secretary for the Superintendent

Clarendon Public School District
06.2013 - 12.2015
  • Managed daily office operations, ensuring smooth communication between staff, parents, and administration.
  • Coordinated scheduling for school events and meetings, optimizing resource allocation and participation.
  • Maintained accurate student records using district databases, ensuring compliance with regulations and accessibility.
  • Assisted in budget tracking for school supplies and activities, supporting financial planning efforts effectively.
  • Developed and implemented filing systems to enhance document retrieval efficiency within the office environment.
  • Organized parent-teacher conferences, facilitating communication between educators and families to support student success.
  • Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
  • Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
  • Ensured timely distribution of important announcements to staff members through email or printed memos.

Customer Service Representative

Farmers & Merchants Bank
04.2009 - 05.2013
  • Resolved customer inquiries efficiently, enhancing overall satisfaction.
  • Processed transactions accurately, maintaining high levels of compliance.
  • Collaborated with team members to streamline service protocols.
  • Mentored new staff on best practices in customer engagement.
  • Developed and maintained strong relationships with clients to foster loyalty.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Teller/Customer Service Representative

Bank of England
01.2008 - 04.2009
  • Processed daily transactions efficiently, ensuring accuracy and adherence to bank policies.
  • Provided exceptional customer service by addressing inquiries and resolving account issues promptly.
  • Managed cash drawer operations, balancing funds at the end of each shift consistently.
  • Trained new tellers on operational procedures and best practices for customer interactions.
  • Monitored compliance with financial regulations, contributing to risk management initiatives.

Education

General Education Diploma -

Carlisle Public School
Carlisle, AR
05.1992

Biological Science, Elementary Education

Arkansas State University
Beebe, AR
08.1992

Skills

  • Proficient in Microsoft Word and Excel
  • Strong work ethic
  • Task completion
  • Timely attendance
  • Engaged participant in employer-sponsored events
  • Consistently dependable
  • Safety compliance procedures
  • Consistent safe driving practices

Activities

I very much enjoy the outdoors. We camp and hike as much as we can. Gardening is also a pass time for us and I love to preserve the produce we grow. I love to read and write stories (I actually have a published book on Amazon and have written for a magazine).

Interests

  • Exploring various forms of art, such as textiles, paint, and writing, to nurture creativity and personal growth
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Blogging
  • Creative Writing

Timeline

Fumigation and Pest Control Technician

Triton Fumigation
04.2024 - Current

Centerfire Powder Weight Auditor

Vista Outdoor aka Remington Arms
03.2023 - 03.2024

Assistant Manager

City Market
07.2020 - 09.2020

Team Member, Secretary, Insurance Sales Person

State Farm
08.2019 - 03.2020

Processor

Loreal
09.2017 - 03.2019

Owner and Office Manager

Stuttgart Automotive and Body Repair
05.2016 - 11.2018

Elementary School Secretary and Executive Secretary for the Superintendent

Clarendon Public School District
06.2013 - 12.2015

Customer Service Representative

Farmers & Merchants Bank
04.2009 - 05.2013

Teller/Customer Service Representative

Bank of England
01.2008 - 04.2009

General Education Diploma -

Carlisle Public School

Biological Science, Elementary Education

Arkansas State University

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Amanda Kelly