AMANDA KENNEDY
Austin,TX
Summary
Enthusiastic analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of data and training in SQL, R, and Tableau. Motivated to learn, grow and excel in tech.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ads Financial Data Analyst
Accenture
Austin, TX
02.2020 - Current
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Monitored and analyzed financial, statistical and operational data trends.
- Developed spreadsheet models for diverse projects and analysis.
- Reviewed and analyzed project billion-dollar spending throughout project life cycle.
- Analyze and format sensitive financial data for multiple clients across platform using Excel
- Run quality checks on credit memo balances and update financial credit memo statuses using Excel
- Communicate directly with clients and meet specific monthly and quarterly deadlines
- Ensure security of client’s platform by identifying and eliminating fraud
- Handled 80+ tasks per day
Risk Review Analyst
Accenture
Austin, TX
03.2018 - 02.2020
- Work onsite at large, well-known social media company
- Provide quality risk review service and consistently meet SLA targets while always focusing on resolving cases efficiently and utilizing time productively, maintained quality assurance levels above 95% consistently
- Investigate scams globally and use general knowledge of trends and cultures specific to countries all around world
- Assist users with risk process workflows and work on small team with select individuals to correspond with platform users
- Analyzed large amounts of data to find patterns of fraud and anomalies.
Tech Support Specialist
Harte Hanks
Austin, TX
10.2017 - 03.2018
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Maintain current SLA’s and time management with current tasks open
- Manage multiple incoming calls
- Provide exceptional customer service to customers via phone and chat to help navigate website and troubleshoot errors.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Resolved 15-20 technical support inquiries per day.
Education
Bachelor of Arts - English Literature
Arizona State University
Phoenix, AZ05.2023
Associate of Arts - Liberal Arts
Orange Coast College
Costa Mesa, CA12.2016
Skills
- Spreadsheet Development
- Project Management
- Independence and Initiative
- Customer Service
- Attention to Detail
- Investigative Approach
- Microsoft Excel
- Structured Query Language
- Tableau
- R Language
Certification
- Data Analytics, Google Certifications - June 2022
Timeline
Ads Financial Data Analyst
Accenture
02.2020 - Current
Risk Review Analyst
Accenture
03.2018 - 02.2020
Tech Support Specialist
Harte Hanks
10.2017 - 03.2018
Bachelor of Arts - English Literature
Arizona State University
Associate of Arts - Liberal Arts
Orange Coast College
Similar Profiles
JESWIN JAINJESWIN JAIN
Performance Tester at AccenturePerformance Tester at Accenture
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Nikitha TatineniNikitha Tatineni
Windows Server Administrator at AccentureWindows Server Administrator at Accenture
JACOB LUJANJACOB LUJAN
Sales Representative at Community Marketing StrategiesSales Representative at Community Marketing Strategies