Amanda Kennedy
Brentwood,TN
Summary
Professional with solid foundation in regional management and team leadership. Skilled in driving performance outcomes through KPI tracking and relationship building, fostering a culture of excellence and operational efficiency across multiple locations.
Strong focus on fostering collaboration, adapting to change, and delivering measurable results. Known for effective communication, problem-solving abilities, and commitment to organizational goals.
Overview
15
15
years of professional experience
Work History
Regional Director
Upstream Rehabilitation
01.2023 - 06.2025
- Managed 14 clinic sites across the Nashville market with a focus on improving clinic productivity, clinical quality outcomes and overall financial growth.
- Led regional strategic initiatives to enhance operational efficiency and drive revenue growth across multiple locations.
- Developed and implemented regional performance metrics to monitor progress and adjust strategies accordingly.
- Collaborated with regional leadership teams to optimize resource allocation and improve service delivery standards.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
Multi Site Director-Physical Therapist
Upstream Rehabilitation
05.2022 - 01.2023
- Acted as on-site Clinic Director and managed additional 3 clinics off site with focus on improving quality clinical outcomes and improving overall clinic operational efficiency.
- Directed operational strategies to enhance site performance and exceed organizational goals.
- Developed and maintained relationships with key stakeholders to facilitate project execution and support initiatives.
- Led training programs for staff, fostering skill development and enhancing team productivity.
- Analyzed site operations, identifying opportunities for process improvements and cost-saving measures.
- Cultivated a culture of excellence by setting clear expectations for team members while providing support for their professional development goals.
Clinic Director Physical Therapist
Results Physiotherapy
04.2015 - 05.2022
- Led a clinic with one of the top quality outcomes in the middle TN region, clinic consistently ranked with one of the highest direct access rates in the region and saw positive YoY growth during my time as Clinic Director.
- Oversaw daily clinic operations, ensuring compliance with healthcare regulations and standards.
- Monitored performance metrics to improve operational efficiency and patient satisfaction.
- Developed strategic partnerships with community organizations to expand service offerings and outreach.
- Analyzed clinic performance metrics to identify areas for improvement and implement corrective actions.
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Established strong partnerships with referring physicians in order to streamline referrals between practices leading to enhanced coordination of care.
- Promoted a supportive work environment by fostering teamwork and open communication among staff members.
- Hired, trained and supervised employees to maintain team of high performers.
Physical Therapist
Results Physiotherapy
04.2012 - 04.2015
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Conducted clinical assessment and evaluation to determine patient needs.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
- Participated in ongoing professional development opportunities to continuously enhance skills as a Physical Therapist.
Physical Therapist
Sovereign Rehabilitation
07.2010 - 04.2012
- Conducted patient assessments to determine therapy needs and develop treatment plans.
- Collaborated with healthcare team to ensure comprehensive patient care and coordination of services.
- Educated patients on therapeutic exercises to promote recovery and improve mobility.
- Documented patient progress accurately using electronic health record systems for tracking outcomes.
- Assessed patient needs through physical exams and evaluations to develop personalized treatment plans.
Education
Doctor of Physical Therapy -
Armstrong Atlantic State University
Savannah05-2010
Skills
- Operations management
- Goal setting
- Business leadership
- Staff training and development
- Performance reporting
- KPI tracking
- Staff management
- Relationship building
Timeline
Regional Director
Upstream Rehabilitation
01.2023 - 06.2025
Multi Site Director-Physical Therapist
Upstream Rehabilitation
05.2022 - 01.2023
Clinic Director Physical Therapist
Results Physiotherapy
04.2015 - 05.2022
Physical Therapist
Results Physiotherapy
04.2012 - 04.2015
Physical Therapist
Sovereign Rehabilitation
07.2010 - 04.2012
Doctor of Physical Therapy -
Armstrong Atlantic State University
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