Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Amanda Keppler

Andover,NJ

Summary

Proficient Program Support Specialist desiring a challenging new position. Adept at achieving productivity goals and maintaining professional calm in high-volume environments. Advanced skills in Microsoft Excel along with expertise in recordkeeping, data analysis and account management. Passionate Intern with recently obtained Bachelors of arts degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support. Prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Strong worth ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Talented in organizing and leading educational activities and monitoring behavior. Observant team player focused on promoting health and development in children. Energetic Deli Clerk with 2 years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Hardworking Waitress with 2 years of experience and a solid background in food service field. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience

Work History

Program Support Specialist

Bridgeway Rehabilitation Services
Newton, NJ
02.2023 - Current
  • Reviewed account details to check eligibility and compliance with program requirements.
  • Answered face-to-face, telephone and email requests for support and program information.
  • Assembled and organized facts, data and program information as background intelligence.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted organizational efforts by filing, entering data and answering phones.

Occasional Babysitter

Different Employers
Newton, NJ
01.2016 - Current
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Assisted children with bathing and toileting to instill proper hygiene.
  • Supervised and cared for children ages 1 to 8.

Assistant Preschool Teacher

Early Discovery Learning Center
Stanhope, NJ
05.2022 - 01.2023
  • Implemented hands-on, play-based strategies for experiential learning.
  • Organized and led activities to promote physical, mental and social development.
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Observed each child to help improve social, mental and behavioral competencies.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Supported lead teacher with daily classroom activities.
  • Monitored students to observe behavior, enforce rules and maintain safety.
  • Maintained safe, clean and constantly supervised play environment.

Deli Associate

Green Life Market
Andover, NJ
11.2020 - 05.2022
  • Maintained work areas to reduce potential for illness or injury.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Cleaned utensils, dishes and glasses for customer use.
  • Acquired new skills to support team and further accommodate customer needs.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Used mental math and available tools to total materials needed, costs and payments due.

Waitress

Cafe Pierrot
Sparta, NJ
09.2020 - 10.2020
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Seamstress

Prime Dress Designs
Augusta, NJ
01.2020 - 07.2020
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Maintained inventory of sewing supplies and informed manager when supplies fell below acceptable volumes.
  • Checked fabric for markings and pins to sew together correctly.

Dining Room Server

United Methodist Communities at Bristol Glen
Newton, NJ
01.2017 - 01.2020
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Partial Care Intern

Bridgeway Rehabilitation Services
Newton , NJ
08.2023 - 12.2023
  • Provided direct clinical services to clients such as individual therapy, group counseling, and crisis intervention.
  • Attended weekly case conferences to discuss progress of clients' treatment plans.
  • Performed administrative tasks such as filing paperwork or scheduling appointments.
  • Developed informational handouts for clients on various topics related to mental health care.
  • Educated community members about available resources for mental health services.
  • Sat in on intake interviews with clients
  • Counseled clients on mental health or personal achievement.

Education

Bachelor of Arts - Psychology

Centenary University
Hackettstown, NJ
12.2023

High School Diploma -

Kittatinny Regional High School
Newton, NJ
06.2019

Not Completed Associates Degree - Fashion Design/Psychology

Sussex County Community College
Newton, NJ

Skills

  • Good communication skills
  • Quick Learner
  • Positive attitude
  • Teamwork
  • Willingness to learn
  • Thinking skills
  • Sales expertise
  • Equipment use
  • Sanitation and safety standards
  • Exercise and outdoor activities
  • Activity Planning
  • Emotional and Physical Development Assessment
  • Puzzle and game play
  • Follows directions
  • Keeping children safe
  • Relationship building
  • Customer Relations
  • Office Administration
  • Appointment Scheduling
  • Data Entry
  • Filing
  • Clerical Support
  • Running groups
  • Giving tours

Accomplishments

  • Senior Student Arts Award Recipient for Photography
  • Charles Current Memorial, Best Show in Student, and First Place Recipient in Photography at the Sussex County Fair
  • Member of The National Society of Leadership & Success.
  • Head of Costumes at Halsted Middle School during play seasons/volunteering(2016-2019)

Affiliations

  • Volunteer at Family Promise of Sussex County

Timeline

Partial Care Intern

Bridgeway Rehabilitation Services
08.2023 - 12.2023

Program Support Specialist

Bridgeway Rehabilitation Services
02.2023 - Current

Assistant Preschool Teacher

Early Discovery Learning Center
05.2022 - 01.2023

Deli Associate

Green Life Market
11.2020 - 05.2022

Waitress

Cafe Pierrot
09.2020 - 10.2020

Seamstress

Prime Dress Designs
01.2020 - 07.2020

Dining Room Server

United Methodist Communities at Bristol Glen
01.2017 - 01.2020

Occasional Babysitter

Different Employers
01.2016 - Current

Bachelor of Arts - Psychology

Centenary University

High School Diploma -

Kittatinny Regional High School

Not Completed Associates Degree - Fashion Design/Psychology

Sussex County Community College

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Amanda Keppler