Amanda Key
Garland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker, well rounded. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Medical Aesthetics Assistant
MD Aesthetics
06.2020 - Current
- Assist Dr. Musser hands on during injectable appointments, handing over medical tools and product.
- Disposing of all sharps and using proper cleaning solutions for any and all surfaces used.
- Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
- Collaborated with physicians and other healthcare professionals to evaluate the effectiveness of treatments and diagnostic techniques.
- Spoke with Reps from Aesthetic companies that may or may not be used in our Medspa.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Office Manager
Horizon Technology Group, Inc
04.2019 - 12.2019
- Accounts Payable, Accounts Receivable, Answer phones.
- Answer emails, Payroll, write checks, organize and file.
- Used QuickBooks for accounting and invoicing.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Hostess
The Mercury
09.2017 - 03.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times. Prepared all to-go orders as well.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Office Manager
Photographer Supply Co.
07.2015 - 08.2017
- I fulfilled customer orders, answered phones, scheduled time frames for real estate photography, emailed customers
- I was rated excellent (5 stars) in customer service.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of development
Leasing Consultant
Exponential Property Group
08.2014 - 04.2015
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Hostess, Server Shift Leader
Texas Landscape Company Txlc
03.2010 - 07.2014
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Laser Technician
National Laser Institute
Dallas, TX02.2021
High School Diploma -
Berkner High School/Winfree
2012
Skills
- Customer Service
- Critical Thinking
- Account Management
- Charting Expertise
- Equipment and Instrument Sterilizations
- Medical Procedures Understanding
- Patient Medical Histories
- CRM Software
- Workflow Planning
- Organizational Skills
- Microsoft Office
- Scheduling
- Customer Relations
Timeline
Medical Aesthetics Assistant
MD Aesthetics
06.2020 - Current
Office Manager
Horizon Technology Group, Inc
04.2019 - 12.2019
Hostess
The Mercury
09.2017 - 03.2019
Office Manager
Photographer Supply Co.
07.2015 - 08.2017
Leasing Consultant
Exponential Property Group
08.2014 - 04.2015
Hostess, Server Shift Leader
Texas Landscape Company Txlc
03.2010 - 07.2014
Laser Technician
National Laser Institute
High School Diploma -
Berkner High School/Winfree
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