Ambitious and seeking a challenging yet rewarding position / opportunity that will allow me to utilize, build and grow with knowledge,skills, and experience that i have and willing to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Assistant
Niebauer Dental
Leesburg, VA
12.2023 - Current
Created and maintained filing systems by organizing and adding files.
Responded to routine customer and vendor inquiries or forwarded complex requests to supervisor for further assistance.
Identified needs of customers promptly and efficiently.
Responded promptly to emails received from stakeholders both internally and externally.
Maintained positive working relationship with fellow staff and management.
Insurance verification
Scheduling appointments
Posting checks/ other payments
Phlebotomy Technician
Rosehill Lab
Frederick, MD
06.2019 - 07.2020
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Input medical and insurance information into database for inclusion in patient records.
Verified collection orders and communicated discrepancies to nurses.
Verified patient identification prior to collection of specimens using two forms of ID verification.
Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Labeled blood vials with critical information like time of collection, date and patient name.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Interacted with patients to gather and record data prior to blood draws.
Processed specimens to ensure accurate results.
Clinical Shadower
N/A
Winchester, VA
Updated charts with latest information, test results and differential diagnoses.
Monitored vital signs such as blood pressure, temperature, pulse rate, respiratory rate.
Discussed histories and current symptoms or complaints with every patient.
Monitored patient conditions and progress, reevaluating treatments as necessary.
Adhered to HIPAA regulations when handling protected health information.
Assisted patients in understanding their diagnoses and treatment plans through verbal explanations or written materials.
Collaborated with healthcare staff on the development of new policies and procedures that promote quality care standards.
Documented patient histories accurately according to established protocols.
Performed administrative duties such as scheduling appointments, filing paperwork, and maintaining records.
Registration/Front Desk Receptionist at International Dental Joliet/Dynasty Dental PLLCRegistration/Front Desk Receptionist at International Dental Joliet/Dynasty Dental PLLC