Overview
Work History
Education
Skills
Timeline
Generic

Amanda Kissoon

Saddle Brook,NJ

Overview

17
17
years of professional experience

Work History

Judicial Clerk 2

Bergen County Superior Court
04.2023 - Current
  • Answer inquires from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses.
  • Record Court Proceedings, using recording equipment,
  • Prepare documents recording of the outcomes of the court proceedings.
  • Prepare dockets or calendars of cases to be called, using computers.
  • Direct support staff in handling of paperwork processed by clerks offices.
  • Explain procedures or forms to parties in cases or to the general public.
  • Perform admininstrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
  • Record case dispositions, court orders, or arrangements made for payment of court fees.

Reservationist

The Fountain Spa
06.2021 - 04.2023
  • Utilized reservation software proficiently, ensuring quick response times during high call volumes.
  • Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
  • Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
  • Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.

Warehouse Operator

Federal Reserve Bank
10.2018 - 03.2020
  • Verified amount of items received in orders and cross-checked with invoices.
  • Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
  • Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
  • Loaded and unloaded items from and to shipping containers and vessels.
  • Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
  • Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
  • Packaged items for safe shipment and protection from damage in transit.
  • Reduced order processing time with the implementation of barcode scanning and electronic inventory tracking.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Strapped items down over protective padding to secure throughout transportation.

Assistant Manager

Starbucks
03.2007 - 10.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Established team priorities, maintained schedules and monitored performance.

Education

Forensic Science

West Virginia University
Morgantown, WV

Skills

  • Courtroom Etiquette
  • Microsoft Office
  • Legal Research
  • Legal writing
  • Oral communication
  • Document Review
  • Court filings
  • Office Administration
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking
  • Time management abilities
  • Microsoft office

Timeline

Judicial Clerk 2

Bergen County Superior Court
04.2023 - Current

Reservationist

The Fountain Spa
06.2021 - 04.2023

Warehouse Operator

Federal Reserve Bank
10.2018 - 03.2020

Assistant Manager

Starbucks
03.2007 - 10.2018

Forensic Science

West Virginia University
Amanda Kissoon