Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Kitchens

Manchester,MI

Summary

Dynamic and dedicated professional with a passion for nurturing spiritual and personal development. Offering a diverse background encompassing roles as a Homeschool Teacher, Scentsy Consultant, and Sales Associate at Kohls. Demonstrated success in cultivating meaningful relationships, fostering team collaboration, recruiting, and delivering exceptional customer service.

Overview

6
6
years of professional experience

Work History

Star Consultant - Scentsy

Scentsy - Independent Consultant
09.2020 - Current
  • Evaluated customer needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered outstanding service to customers to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed customer relationships through regular check-ins and updates on project progress.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
  • Enhanced communication among team members, fostering a collaborative and supportive work environment.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Recruited, onboarded, and mentored new team members, fostering professional growth and building strong team dynamics.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Maintained database systems to track and analyze operational data.
  • Developed professional-grade flyers and sales materials for business leveraging the advanced features and design capabilities of Canva platform.
  • Tailored and fulfilled customized customer orders with precision, ensuring timely delivery or dispatch via mail service.

Homeschool Teacher

N/A
09.2019 - Current
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Increased student motivation by implementing engaging activities and interactive teaching techniques.
  • Supported social-emotional growth by integrating character education lessons that foster empathy, resilience and self-awareness.
  • Ensured a safe and inclusive learning environment by addressing any behavioral issues promptly and with sensitivity, reinforcing the importance of respect for oneself and others.
  • Created and developed lesson plans to meet students' academic needs.

Temporary Retail Sales Associate

Kohls Department Store
11.2017 - 12.2017
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

GED -

Washtenaw Community College
Ann Arbor, MI
10.2015

Skills

  • Friendly, Positive Attitude
  • Problem-Solving
  • Teamwork and Collaboration
  • Integrity and Honesty
  • Curriculum Implementation
  • Issue Resolution
  • Goal Setting
  • Work Planning and Prioritization

Timeline

Star Consultant - Scentsy

Scentsy - Independent Consultant
09.2020 - Current

Homeschool Teacher

N/A
09.2019 - Current

Temporary Retail Sales Associate

Kohls Department Store
11.2017 - 12.2017

GED -

Washtenaw Community College
Amanda Kitchens