Amanda Kitson
Keshena,WI
Summary
Dynamic owner/manager at Too Tall Trucking Inc. with expertise in small business operations and customer relations. Achieved significant cost savings through optimized fuel consumption and enhanced team performance. Proven ability to build strong client relationships, resulting in repeat business and referrals, while ensuring compliance with industry standards.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Owner/Manager
Too Tall Trucking Inc.
04.2019 - 11.2024
- Managed daily operations, ensuring timely delivery and efficient route planning.
- Oversaw team performance, providing training and mentorship to enhance skills.
- Implemented cost-saving strategies, optimizing fuel consumption and maintenance schedules.
- Developed strong client relationships, resulting in repeat business and positive referrals.
- Streamlined logistics processes, improving overall workflow efficiency within the organization.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Ensured compliance with safety regulations and industry standards for transportation services.
- Coordinated scheduling and dispatching of freight to maximize resource utilization.
- Managed day-to-day business operations.
Health Care Assistant
Stockbridge Munsee Health &Wellness Center
04.2016 - 03.2019
- Assisted healthcare professionals with medical procedures, maintaining high standards of safety and hygiene.
- Provided compassionate care to patients, ensuring comfort and well-being during daily activities.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Conducted health education sessions for patients, empowering them with knowledge for better health management.
- Facilitated patient mobility by assisting with exercises and walking, promoting faster recovery and independence.
- Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
Slot Attendant
North Star Casino Resort
01.2000 - 02.2016
- Provided exceptional customer service to ensure a positive gaming experience for all patrons.
- Monitored slot machines for functionality, addressing malfunctions promptly to minimize downtime.
- Facilitated smooth transitions between shifts by communicating pertinent information clearly with incoming colleagues during shift changeovers.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Assisted players with inquiries regarding machine operations and payout processes, enhancing user satisfaction.
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
- Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
- Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
- Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
- Dispensed machine payouts and provided change for players.
Education
High School Diploma -
Bowler Highschool
Bowler, WISkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Cash flow optimization
- Delegating work
- Purchasing and planning
- Records organization and management
- Operations oversight
Timeline
Owner/Manager
Too Tall Trucking Inc.
04.2019 - 11.2024
Health Care Assistant
Stockbridge Munsee Health &Wellness Center
04.2016 - 03.2019
Slot Attendant
North Star Casino Resort
01.2000 - 02.2016
High School Diploma -
Bowler Highschool