Amanda Kluesner
Springfield,TN
Summary
Compassionate Health Care Assistant with extensive experience at My Grandmother, adept at patient observation and emotional support. Proven ability to enhance daily living activities and ensure safety compliance. Recognized for excellent communication and multitasking skills, fostering a nurturing environment for patients and their families.
Overview
14
14
years of professional experience
Work History
Health Care Assistant
My Grandmother
Smyrna, Tennessee
04.2017 - 11.2024
- Collected specimens from patients according to established procedures.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Maintained a clean work environment by following infection control policies and procedures.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Provided comfort measures such as back rubs and positioning of bedridden patients.
Receptionist/ Veterinarian Assistant
Smyrna Animal Clinic
Smyrna, Tennessee
01.2011 - 02.2014
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Education
High School Diploma -
Holloway High School
Murfreesboro, TN05-2011
Skills
- Very good with multitasking
- A good companion
- Loving and kind
- Neat and clean
- Help people feel seen and heard
- Patient observation
- Daily living support
- Medication administration
- Health record maintenance
- Communication skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Emotional support
- Safety compliance
- Supporting personal needs
- Activities of daily living ADL support
- Patient advocacy
- Room cleaning and restocking
- Geriatric care
- Direct patient care
- Caregiver relations
- Injury prevention
- Calm under stress
- Bedside manner
- Restock shelves
- Feeding assistance
- Therapeutic techniques
- Preparing meals
- Excellent communication
Timeline
Health Care Assistant
My Grandmother
04.2017 - 11.2024
Receptionist/ Veterinarian Assistant
Smyrna Animal Clinic
01.2011 - 02.2014
High School Diploma -
Holloway High School