Amanda Knapp

As an Administrative Manager at Denver Commercial Property Services (DCPS), I play an essential role in ensuring smooth daily operations and providing key support to our team. My responsibilities encompass a diverse range of administrative tasks that contribute to our company's success and efficiency.

• Administrative support in the snow removal division
• Accounts Payable/Receivable
• Handle administrative requests and queries from operations managers
• Planning meetings and taking detailed notes
• Assist in the preparation of regularly scheduled reports
• Act as the point of contact for internal and external clients
• Write and distribute email, correspondence memos, letters, faxes and forms
• High usage of MS Office (Excel, Teams, Outlook, Word and PowerPoint)

• Oversee a team of 4 office staff and assistants to keep the office running efficiently.
• Work with the Director of Business Operations to dial in procedures/processes
• Accounts Payable/ Receivable
• Handled administrative requests, from everyday needs to those requiring executive input
• Provide administrative support to office staff, ensuring the team has the tools they need to excel.
• Manage office operations to ensure business goals are met
• General Administrative responsibilities such as scheduling customers, answering phones, etc.
• Dispatch Technicians to service calls
• Maintain Schedule for all Technicians

• Made sure the administrative department ran smoothly day to day.
• Managed aspects of the medical office from patient intake procedures to insurance bookkeeping.
• Accounts Payable/Receivable
• Handled administrative requests, from everyday needs to those requiring executive input
• Ordered office equipment and medical supplies through medical supply portals.
• Assisted with day to day administrative tasks such as scheduling patient appointments, collecting copays, etc.

• Schedule appointments for patients to receive Medical care
• Check and verify insurance benefits and information
• Provide patients with treatment plans, reports of treatment and progress
• Light housekeeping of front desk areas and patient waiting areas
• Fax, scan, and copy patient documents

• Schedule appointments for patients.
• Check and verify insurance benefits and information
• Provide patients with treatment plans, reports of treatment and progress
• Light housekeeping of front desk areas and patient waiting areas
• Enter in payments to patients accounts

• Schedule appointments for patients to receive Physical Therapy.
• Check and verify insurance benefits and information
• Provide patients with treatment plans, reports of treatment and progress
• Light housekeeping of front desk areas and patient waiting areas
• Enter in EOBS/Payments to patients accounts
• Records request custodian
• Medical Billing
• Accounts Receivable

• Continually exceeded sales goals
• Trained new hire employees
• Designed displays to make the store experience interactive and engaging
• Tracked shipping and weekly and monthly fallout
• Processed payments through a POS system

• Served customers by answering questions, scheduling appointments, forwarding messages, confirming customer orders/appointments, keeping customers informed
• Assisted customers over the phone and through email
• Fax, scan and copy documents
• Maintain office filing and storage systems