AMANDA KNIGHT
Mandeville,LA
Summary
Detail-oriented professional specializing in data entry, account reconciliation, and cash handling. Proven track record of enhancing customer satisfaction through accurate financial reporting and efficient processes. Results-driven accountant with a proven track record in financial reporting and account management. Skilled in streamlining reporting processes and maintaining data integrity to support business objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
WATER CLERK
BOGALUSA PUBLIC WORKS DEPARTMENT
BOGALUSA , LA
09.2025 - 11.2025
- Processed incoming mail and documents for public works department efficiently.
- Handled customer inquiries via phone and email, ensuring prompt responses.
- Supported field staff by preparing reports and necessary documentation.
- Managed cash register operations, processing payments and transactions accurately.
- Maintained confidentiality to safeguard data integrity and prevent information breaches.
- Greeted visitors professionally while directing them to appropriate personnel.
- Executed data entry tasks to update customer account records effectively.
- Collaborated with team members to achieve task completion within deadlines.
CAA ACCOUNTANT
Aaron's Furniture
Bogalusa, LA
10.2024 - 06.2025
- Maintained accurate financial records for customer transactions and inventory management.
- Prepared monthly financial statements for management review and decision-making.
- Assisted in budget preparation by compiling data from various departments.
- Supported audits by providing necessary documentation and information requested by auditors.
- Collaborated with team members to improve accounting processes and efficiency measures.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Monitored cash flows and prepared weekly cash projections.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
ASSISTANT SALES ASSOCIATE
Stratus Building Solutions®
METAIRE, LA
09.2021 - 02.2022
- Developed sales strategies to enhance customer engagement and market presence.
- Trained and mentored new sales associates on product knowledge and customer service skills.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Implemented CRM systems to streamline sales processes and improve communication.
- Resolved customer inquiries promptly, maintaining a positive company image at all times.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Created and presented monthly reports to management on sales performance.
- Achieved company growth and brand development through market expansion and sales.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
CUSTOMER SERICE REPRESENTATIVE
H&r Block Tax Svc
Bogalusa, LA
11.2016 - 02.2018
- Provided exceptional customer support for tax-related inquiries and services.
- Assisted clients in completing tax forms accurately and efficiently.
- Educated customers on tax regulations and filing procedures.
- Resolved client issues through effective communication and problem-solving skills.
- Maintained comprehensive knowledge of H&R Block software and tools for accurate filings.
- Documented client interactions and maintained detailed records for compliance purposes.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
High School Diploma -
POPLARVILLE JR SR HIGH
Poplarville, MS05-2002
Skills
- Data entry and account reconciliation
- Financial reporting and cash handling
- Account management and customer relationship management
References
References available upon request.
Certification
CLASS D LICENSE TO DRIVE COMPANY VEHICLES
Timeline
WATER CLERK
BOGALUSA PUBLIC WORKS DEPARTMENT
09.2025 - 11.2025
CAA ACCOUNTANT
Aaron's Furniture
10.2024 - 06.2025
ASSISTANT SALES ASSOCIATE
Stratus Building Solutions®
09.2021 - 02.2022
CUSTOMER SERICE REPRESENTATIVE
H&r Block Tax Svc
11.2016 - 02.2018
High School Diploma -
POPLARVILLE JR SR HIGH