Amanda Kohlman-Graf
Westwego,LA
Summary
Proven track record in office administration and customer service, demonstrated at Two Cajuns Refinishing and Home Repairs. Excelled in handling sensitive data and streamlining document management, enhancing operational efficiency. Skilled in verbal communication and organization, adept at elevating customer satisfaction and resolving inquiries with professionalism.
Overview
10
10
years of professional experience
Work History
Secretary
Two Cajuns Refinishing and Home Repairs
02.2015 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
L.W. Higgins High School
Marrero, LASkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
Timeline
Secretary
Two Cajuns Refinishing and Home Repairs
02.2015 - Current
L.W. Higgins High School
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