Amanda Kolin
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Pet Grooming and Sitting
Self-employeed
Houston, TX
06.2022 - Current
- Performed basic grooming services such as nail trimming and ear cleaning for pets.
- Delivered excellent service to pet owners to drive repeat business.
- Groomed pets using a variety of clippers, scissors, shears, combs, brushes and other grooming tools.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Receptionist
Cy Fair Pet Clinic
Houston, TX
01.2016 - 12.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted with special projects assigned by management when required.
Sales Associate
Rachael's Hallmark
Houston, TX
01.2011 - 02.2012
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Office Assistant
Aqua Star Pool Service
Houston, TX
Various - 11.2010
- Performed data entry tasks into various computer systems accurately and efficiently.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Answered telephones, directed calls and took messages.
- Delivered messages and ran errands.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Receptionist
Cy Fair Pet Clinic
Houston, TX
03.2001 - 03.2005
Education
Certificate of Completion - Pet Grooming
Friends & Companion Grooming And Teaching
Houston, TX01-2024
CNC Machining
Lone Star College System
Spring, TX12-2013
Visual Communication
The Art Institute of Houston
Houston, TX12-1997
Basic College Courses
Tomball Community College
Tomball, TX12-1996
Skills
- Customer Communication
- Honest and Dependable
- Animal Handling
- Problem-solving aptitude
Timeline
Pet Grooming and Sitting
Self-employeed
06.2022 - Current
Receptionist
Cy Fair Pet Clinic
01.2016 - 12.2021
Sales Associate
Rachael's Hallmark
01.2011 - 02.2012
Receptionist
Cy Fair Pet Clinic
03.2001 - 03.2005
Office Assistant
Aqua Star Pool Service
Various - 11.2010
Certificate of Completion - Pet Grooming
Friends & Companion Grooming And Teaching
CNC Machining
Lone Star College System
Visual Communication
The Art Institute of Houston
Basic College Courses
Tomball Community College