Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Kraft

Bradenton

Summary

Dynamic security training instructor with expertise in interactive learning and cross-cultural communication. At Aviation Security Management, enhanced trainee engagement by 30% through innovative teaching methods. Skilled in performance improvement and trainer mentoring, fostering an inclusive environment that boosts satisfaction and retention. Proven ability to develop targeted training programs addressing organizational needs.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

16
16
years of professional experience

Work History

Security Training Instructor

Aviation Security Management
03.2022 - 08.2025
  • Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
  • Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
  • Maintained compliance with company standards, regulatory requirements, and quality goals.
  • Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
  • Evaluated and provided feedback on trainee progress, resulting in improved performance over time.
  • Partnered with organizational leaders to identify skill gaps within the workforce, developing targeted training programs to address identified needs.
  • Maintained detailed records of training sessions, enabling accurate tracking of participant progress and overall program effectiveness.
  • Increased trainee engagement by implementing a variety of teaching methods tailored to diverse learning styles.
  • Stayed current with industry trends through ongoing professional development opportunities, ensuring relevant instruction for all participants.
  • Established clear objectives for each session, setting expectations upfront and measuring success against those goals upon completion.
  • Enhanced trainee retention by incorporating interactive activities and real-life examples into training sessions.
  • Facilitated virtual, in-person and blended learning sessions.

Security Training Instructor

Trinity Technology Group
07.2021 - 03.2022
  • Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
  • Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
  • Maintained compliance with company standards, regulatory requirements, and quality goals.
  • Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
  • Evaluated and provided feedback on trainee progress, resulting in improved performance over time.
  • Partnered with organizational leaders to identify skill gaps within the workforce, developing targeted training programs to address identified needs.
  • Maintained detailed records of training sessions, enabling accurate tracking of participant progress and overall program effectiveness.
  • Increased trainee engagement by implementing a variety of teaching methods tailored to diverse learning styles.
  • Stayed current with industry trends through ongoing professional development opportunities, ensuring relevant instruction for all participants.
  • Established clear objectives for each session, setting expectations upfront and measuring success against those goals upon completion.
  • Enhanced trainee retention by incorporating interactive activities and real-life examples into training sessions.
  • Facilitated virtual, in-person and blended learning sessions.

Transportation Security Officer

Trinity Technology Group
07.2015 - 07.2021
  • Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Assisted in reducing wait times for passengers by executing swift and accurate security checks.
  • Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
  • Demonstrated adaptability and flexibility by rotating between various security functions as needed.
  • Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
  • Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
  • Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
  • Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
  • Maintained high standards of professionalism and customer service, resolving passenger concerns with empathy and patience.
  • Maintained up-to-date knowledge of TSA regulations and guidelines, ensuring compliance in all procedures.
  • Participated in emergency drills, readying team for potential security breaches.
  • Assisted in training of new hires, sharing knowledge and best practices for security screening.

Front End Retail Cashier

Target
09.2009 - 07.2015
  • Enhanced customer satisfaction by providing efficient and courteous service during checkout.
  • Reduced wait times for customers through effective use of POS system and multitasking abilities.
  • Maintained a clean and organized workstation, ensuring a pleasant shopping experience for customers.
  • Promoted sales events and loyalty programs to customers during checkout, increasing overall revenue for the store.
  • Strengthened loss prevention efforts by vigilantly monitoring customer transactions and identifying potential discrepancies or theft incidents.
  • Addressed customer inquiries and resolved issues promptly, fostering a positive store atmosphere.
  • Handled cash, credit, and check transactions accurately, contributing to balanced cash drawers consistently.
  • Contributed to store cleanliness by completing assigned cleaning tasks diligently during downtime periods.
  • Managed high volume of customers effectively during peak hours maintaining quality service standards.
  • Assisted in training new employees on cashier procedures and store policies, promoting team cohesion and efficiency.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

GED -

McNairy County Adult Education
Selmer, TN

Skills

  • Facilitation techniques
  • Interactive learning
  • Training delivery
  • Cross-cultural communication
  • Performance improvement
  • Group dynamics
  • Subject matter expertise
  • Blended learning
  • Trainer mentoring
  • Creative problem solving
  • Student engagement
  • Interpersonal communication
  • Public speaking
  • New hire training

Timeline

Security Training Instructor

Aviation Security Management
03.2022 - 08.2025

Security Training Instructor

Trinity Technology Group
07.2021 - 03.2022

Transportation Security Officer

Trinity Technology Group
07.2015 - 07.2021

Front End Retail Cashier

Target
09.2009 - 07.2015

GED -

McNairy County Adult Education

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