Hi, I’m
AMANDA KUCHYT
Grand Junction,Colorado
Summary
Experienced administrative professional with a strong background in branch operations and management. Prioritizes collaboration and achieving results, while remaining adaptable to changing needs. Skills in office administration, customer service, billing and process optimization consistently contribute to the success of organizations worked with. Highly regarded for organizational abilities, problem-solving skills, and unwavering commitment to excellence. Extensive experience in managing office operations, enhancing customer service, and supporting branch objectives. Known for collaborative approach and consistent track record of achieving results. Proficient in various administrative tasks due to reliability and adaptability. Highly valued for strong communication and problem-solving skills.
Overview
22
years of professional experience
1
Certification
Work History
Sterling Crane
Branch Administrator/Billing Specialist
01.2017 - Current
Job overview
- Provided support to multiple branches, on all levels (HR, AP, AR, Payroll, DOT, HSE)
- Used my knowledge of Microsoft Office and Acrobat to assistant in creating presentations, advertisements, reports, survey’s and other miscellaneous communications
- Arrange travel for employees traveling to other branches, throughout the country, and Canada
- Provided customer service to all customers and vendors, in person and over the phone
- Responsible for tracking and maintaining up to date training for Employees, updating the information in multiple databases
- Assist Operators and Riggers to maintain functioning and updated equipment including Tablets, ELD’s, applications and any help desk tickets that may result
- Responsible for maintaining and securing files for all employees and equipment
- Responsible for new hires orientations and training
- Knowledge of JDE Oracle to manage payroll, accounts payable, and accounts receivable
- Knowledge of Visual Dispatch and FCC, to assist with scheduling of upcoming jobs, ensuring the correct employee with the proper training and certifications was placed on a job
- Knowledge of Ariba, OpenInvoice, Oildex and other various customer-based sites for invoice submission
- Assist in all Drug and Alcohol procedures, including Random, reasonable suspicion and incident testing
- Assist with maintaining compliancy for the company, including logs, D&A, HSE and DOT
- Maintained all office supplies and equipment
- Collaborated with senior management to develop strategic plans for branch expansion and improvement initiatives.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Commitment to maintaining office organization led to increased productivity among staff members.
- Managed travel arrangements including booking flights accommodations providing detailed itineraries for upper-level executives.
- Handled confidential information professionally safeguarding sensitive company data at all times.
- Boosted customer satisfaction by promptly addressing inquiries, resolving issues, and maintaining a high level of professionalism.
- Ensured compliance with company policies and industry regulations through regular auditing and staff education efforts.
- Oversaw the implementation of new software systems for improved data tracking and streamlined recordkeeping.
- Enhanced branch efficiency by streamlining administrative processes and implementing time-saving strategies.
- Administered payroll tasks accurately ensuring all employees were paid on time without discrepancies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Arkos Field Services
Administrative Assistant
11.2012 - 01.2017
Job overview
- Since starting here, I have acquired and was able to maintain the roles of Inventory/Warehouse Receiver, Buyer, Payroll, Billing, Administrative Assistant/Office Manager
- Successfully able to budget time between the roles in a fast paced environment
- My roles included but were not limited to the following
- Inventory Management, making sure items are charged to the correct jobs and restocking the inventory as necessary, keeping down time at a minimum and controlling spending
- Purchasing items not only in inventory, but specialty items, specific to customer needs
- Issuing PO’s to vendors for parts and office supplies, managing and tracking orders and scheduling pickup and deliveries
- Answered telephones and greeted visitors providing customer service and answering requests for information
- Coordinating travel and lodging for staff
- Timekeeping of all staff, entering daily, to track and manage time on customer sites, for cost-saving purposes and billing purposes, assisting with Payroll submissions
- Posting time and parts to specific jobs, and creating invoices for Customers
- Knowledge of Microsoft NAV, Syteline and QuickBooks, to manage accounts payable, and accounts receivable
- Knowledge of Excel, Word, PowerPoint, used to assist upper management and accounting
- Physically managed office in Grand Junction, and remotely managed offices for North Dakota and California (for which I also maintained and balanced checking account with QuickBooks.)
Grand Junction Regional Center
Licensed Psychiatric Technician
09.2003 - 11.2012
Job overview
- Provided hands on care for people with developmental, mental and/or behavioral disabilities, including total care and high functioning persons
- Assisted with personal hygiene, bathing, clothing, and cleaning personal living spaces
- Administered medications per doctor’s orders
- Observed, reported and documented behavior and dietary changes
- Used CAIT and Verbal Judo techniques to restrain and/or prevent violent behaviors
- Helped clients develop real world skill to encourage independence
- Received an award for Employee of the Year, voted by my peers, for my willingness to work in stressful situations, maintain a calm demeanor around behavioral clients, enabling me to successfully defuse and prevent potentially violent situations
- Allowing clients to feel and be independent, while maintaining the necessary boundaries between staff and client
Education
Central High SchoolGrand Junction, CO
High School
05.2001
Skills
- Office administration
- Microsoft office
- Employee training
- Payment processing
- Staff management
- Document management
- Accounts receivable
- Accounts payable
- Collections
- Training and development
- Process improvement
- Regulatory compliance
- Billing systems and software
- Office management
Certification
- First Aid CPR AED EXP. March 2018
- Blood borne Pathogens EXP. March 2017
- Defensive Driving Course 4 No EXP.
Accomplishments
- Successfully operated all office function for multiple branch offices, remotely and locally, demonstrating proficiency in multi-tasking.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Managed inventory needs for 3 locations.
- Provided valuable and recognized support to HR, AP, AR, and payroll.
Timeline
Branch Administrator/Billing Specialist
Sterling Crane
01.2017 - Current
Administrative Assistant
Arkos Field Services
11.2012 - 01.2017
Licensed Psychiatric Technician
Grand Junction Regional Center
09.2003 - 11.2012
Central High School
High School
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