Amanda Kuntze

Check in ,talk to clients ,bathing,drying, haircuts and nails.

• Groomed various dog breeds using clippers, scissors, and combs.
• Bathed and dried dogs using specialized grooming equipment.
• Assessed dog conditions to determine appropriate grooming techniques.
• Maintained cleanliness and organization of grooming tools and work area.
• Provided customer service by explaining grooming processes to pet owners.
• Handled anxious dogs with calmness and patience during grooming sessions.
• Collaborated with team members to ensure efficient workflow during busy periods.
• Educated pet owners on proper at-home care for their dogs' coats.
• Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
• Bathed and dried dogs of all sizes, breeds, and temperaments.
• Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
• Handled cash transactions accurately when accepting payment from customers.
• Ensured safety of animals at all times by following established safety protocols.
• Developed long-term relationships with clients and bonded with animals through regular contact.
• Supported animal health by keeping areas clean, neat and properly sanitized.
• Maintained cleanliness of work areas by sanitizing equipment after each use.
• Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
• Developed positive relationships with clients to ensure repeat business opportunities.
• Delivered excellent service to pet owners to drive repeat business.
• Kept detailed records of services performed for each animal client.
• Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
• Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
• Assisted in resolving any customer complaints or concerns efficiently and professionally.
• Researched new trends in dog grooming industry to stay up-to-date on best practices.
• Cared for pets during owners' absences.
• Ordered additional supplies as needed to maintain adequate stock levels.
• Monitored inventory levels of supplies necessary to perform grooming services.
• Kept dogs safe by remaining alert to environmental conditions and nearby animals.
• Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
• Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
• Educated customers on proper dog nutrition habits to promote overall pet health.
• Supervised apprentice groomers during daily operations.
• Performed minor medical procedures such as gland expression and flea treatments.
• Examined animals for injury or illness and documented symptoms for veterinarian review.
• Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
• Walked animals outside to avoid accidents in play areas or bedding.