Amanda Ky
Coon Rapids,MN
Summary
Versatile medical administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in billing and insurance claims and verification. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Clinical Lab Technician
North Memorial Maple Grove Hospital
04.2024 - Current
- Set up, maintained and verified sterility of lab equipment and tools.
- Conducted wide range of laboratory tests and recorded results.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
DME Coordinator
Lakeland Health and Sleep Center
01.2023 - 02.2024
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and sleep studies.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Posted payments to accounts and maintained records.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Generated reports to track insurance verifications and claim progress.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Phlebotomy Manager
Geritom Medical
01.2021 - 01.2023
- Conducted venipuncture and other requested testing.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Organized daily work based on collection priority.
- Created an excel database to document and track patient draw schedules and MD providers.
- Entered data into the FDA Clozapine database for patient results.
- Ordered all phlebotomy supplies and kept check on inventory levels.
- Assisted in Pharmacy in packaging and labeling medications.
- Managed a team of ever rotating phlebotomist and keeping up with their schedules and needs.
- Kept fleet cars serviced with fleet department
Education
Associate of Applied Science - Medical Coding And Billing
Rasmussen College - Topeka
Bloomington, MN10.2022
High School Diploma -
Annandale High School
Annandale, VA06.2004
Skills
- Phlebotomy expertise
- Data Interpretation
- Spreadsheet Management
- Clerical Support
- Scheduling
- Office Administration
- Supervising staff
- Insurance Coverage Verification
- Coverage and Authorizations
- Electronic Medical Records
- Insurance Billing
Timeline
Clinical Lab Technician
North Memorial Maple Grove Hospital
04.2024 - Current
DME Coordinator
Lakeland Health and Sleep Center
01.2023 - 02.2024
Phlebotomy Manager
Geritom Medical
01.2021 - 01.2023
Associate of Applied Science - Medical Coding And Billing
Rasmussen College - Topeka
High School Diploma -
Annandale High School
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