Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Ky

Coon Rapids,MN

Summary

Versatile medical administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in billing and insurance claims and verification. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Clinical Lab Technician

North Memorial Maple Grove Hospital
04.2024 - Current
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Conducted wide range of laboratory tests and recorded results.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.

DME Coordinator

Lakeland Health and Sleep Center
01.2023 - 02.2024
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and sleep studies.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Posted payments to accounts and maintained records.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Generated reports to track insurance verifications and claim progress.
  • Complied with HIPAA guidelines and regulations for confidential patient data.

Phlebotomy Manager

Geritom Medical
01.2021 - 01.2023
  • Conducted venipuncture and other requested testing.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Organized daily work based on collection priority.
  • Created an excel database to document and track patient draw schedules and MD providers.
  • Entered data into the FDA Clozapine database for patient results.
  • Ordered all phlebotomy supplies and kept check on inventory levels.
  • Assisted in Pharmacy in packaging and labeling medications.
  • Managed a team of ever rotating phlebotomist and keeping up with their schedules and needs.
  • Kept fleet cars serviced with fleet department

Education

Associate of Applied Science - Medical Coding And Billing

Rasmussen College - Topeka
Bloomington, MN
10.2022

High School Diploma -

Annandale High School
Annandale, VA
06.2004

Skills

  • Phlebotomy expertise
  • Data Interpretation
  • Spreadsheet Management
  • Clerical Support
  • Scheduling
  • Office Administration
  • Supervising staff
  • Insurance Coverage Verification
  • Coverage and Authorizations
  • Electronic Medical Records
  • Insurance Billing

Timeline

Clinical Lab Technician

North Memorial Maple Grove Hospital
04.2024 - Current

DME Coordinator

Lakeland Health and Sleep Center
01.2023 - 02.2024

Phlebotomy Manager

Geritom Medical
01.2021 - 01.2023

Associate of Applied Science - Medical Coding And Billing

Rasmussen College - Topeka

High School Diploma -

Annandale High School
Amanda Ky