Amanda LaCava

• Handle payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitor incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Assist with budget preparation and reporting, contributing to better expense control.
• Performing monthly reconciliations of bank accounts to reduce financial discrepancies, ensure compliance with company policies and regulations, keep track of expenses and income, correct any issues with financial records, and keep accounts audit ready and free of discrepancies.
• Improve tax preparation efficiency, organize and review all relevant financial documents.

• Assist preparation of food plates, overseeing quality, and appearance.
• Collaborate with kitchen staff and servers to ensure accuracy of orders, minimizing order errors and complaints.
• Improve customer satisfaction by promptly delivering food orders to tables.

Bartender:

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Serve high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Work with POS system to place orders, manage bills, and handle complimentary items.

Food Expeditor:

• Make sure meals are plated as they are ordered with clean presentation and special modifications.

Hostess:

• Enhance customer satisfaction by ensuring a welcoming and organized restaurant environment.
• Operate cash register for cash, check, and credit card transactions with exceptional accuracy levels.
• Manage high-pressure situations with poise, maintaining excellent customer service during peak hours.
• Assist servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
• Interacted with guests to obtain positive or negative feedback and constructively apply information.

Server:

• Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality or guest rapport.
• Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
• Perform opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Crew Leader:

• Manage employees during shifts, manage shift breaks, provide role model and expertise in job learning for employees, handle guest complaints, manage money and inventory orders, open and close the restaurant.

Food Bar Attendant Duties -

General:

• Stock fresh foods and toppings on bar, keep area clean and sanitized, keep stations well prepared for rush hours.

Salad Attendant:

• Toss fresh salads and pasta salads.

Soup Attendant:

• Keep soup temperatures within health regulated ranges.

Pasta Attendant:

• Keep pastas on bar fresh constantly.

Baker:

• Continually prep muffins and pizzas for bar to keep them consistently fresh.

Cashier:

• Use POS system, handle money transactions, authorize voids and refunds.

Dining Room Attendant

• Clean tables and keep restaurant free of messes.
• Create social environment for guests.

Florist:

• Manage daily opening and closing of shop and balance payments.
• Maintained fresh inventory through proper rotation, storage, and display methods.
• Ensure store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
• Prepare potted plants and bouquets based on customer requirements by utilizing floral design techniques to craft unique floral arrangements.
• Work with customers to determine type of arrangement desired for occasions such as everyday, large-scale functions, weddings, and funerals.

Delivery Driver:

• Load van and properly secure items to prevent damage for deliveries.
• Complete on-time deliveries by choosing best and most efficient routes.

Hostess:

• Enhance customer satisfaction by ensuring a welcoming and organized restaurant environment.
• Manage high-pressure situations with poise, maintaining excellent customer service during peak hours.
• Assist servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
• Interacted with guests to obtain positive or negative feedback and constructively apply information.

Server:

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
• Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality or guest rapport.
• Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
• Perform opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Food Expeditor:

• Make sure meals are plated as they are ordered with clean presentation and special modifications.

Carside Server:

• Answer multi-line phones
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Prepare food for take-out and deliver curbside service.

Same as Above

• Complete training in the expertise of sanitation of healthcare facilities.
• Maintained clean and comfortable environments in a medical buildings by vacuuming, cleaning windows, and dusting.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces, restrooms, exam rooms, lab rooms, waiting rooms, and staff offices.
• Emptied trash cans and recycling bins to keep building clean and free of germs.

• Temp agency provided job photocopying and filing documents, and helping with office duties as told.

Concessions:

• Operate POS systems proficiently for accurate order processing and payment collection.
• Serve drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
• Support team members with various needs depending on customer influx and demand.

Usher:

• Greet customers with smile and provided friendly, knowledgeable service.
• Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each movie.

Credits transferred to Portland State University