Amanda Lahman
Administrative Professional
Redlands,CA
Summary
Hardworking administrative professional well-versed in medical terminology and customer relations. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Ready to bring my years of relevant work experience to your team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cashier/Photography Developer
Savon Drug Store
Redlands, United States
02.2004 - 08.2007
- Monitored areas for security issues and safety hazards.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items, answer questions and join reward programs.
- Alleviated customer service needs with policy-appropriate solutions.
- Mentored new team members on sales software system operation.
Warehouse Associate
Select Staffing Agency
San Bernardino, CA
03.2008 - 07.2011
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inventory Associate
Randstad Staffing USA
San Bernardino, CA
08.2011 - 08.2012
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed hourly physical inventory counts.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Medical Assistant
American Primary Care Medical Clinic
Redlands, United States
06.2014 - 10.2015
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Retail Merchandiser
SAS Retail Merchandising
Inland Empire, CA
09.2015 - 08.2018
- Arranged consistent shelves, bins and racks at 8 locations by following established planograms.
- Followed orders precisely for correct items, sizes and quantities.
- Stocked designated items on shelves, end caps and displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environment.
- Folded and arranged merchandise in attractive displays to drive sales.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Managed timely and effective replacement of damaged or missing products.
Library Page
San Bernardino County Public Library
Loma Linda & Mentone, CA
02.2016 - 10.2018
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Operated summer reading program for local school children.
- Maintained and updated patron records in library system database.
Shop Assistant
Quality1 Engravers
Rancho Cucamonga, CA
11.2018 - 10.2019
- Supported production needs by performing routine tasks using standard procedures and industrial equipment accurately.
- Completed projects and work assignments despite tight deadlines.
- Offered bindery and finishing services to enhance printing jobs and prepare polished cataloging materials.
- Addressed customer issues immediately to guarantee swift resolution.
In-Home Caregiver
Private Individual
Redlands, United States
11.2019 - 09.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted patient with self-administered medications.
- Helped patient care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Provided transportation to doctor's appointments.
Education
High School Diploma -
Redlands Senior High School
Redlands, CACertificate - Clinical And Administrative Medical Assisting
Summit College
Colton, CA06.2014
Skills
- Detail oriented
- Data Entry
- Strong Analytical and Problem-Solving Skills
- Excel in Reading Comprehension
- Correcting Discrepancies in Report Preparation
- Calm and Professional Under Pressure
- Excellent computer skills
- Self-directed worker
- Easily teachable
- Standard Operating Procedures Understanding
- Patient Care Recordkeeping
Hobbies
- Reading
- Woodburning Crafts
- Automotive Repair
Certification
- HIPAA Compliance Training - 2014
- Tutoring Students, Summit College - 2014
- Medical Terminology Training - 2014
- EHR Advanced Training - 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The meaning of life is to find your gift. The purpose of life is to give it away.
Pablo Picasso
Timeline
In-Home Caregiver
Private Individual
11.2019 - 09.2022
Shop Assistant
Quality1 Engravers
11.2018 - 10.2019
Library Page
San Bernardino County Public Library
02.2016 - 10.2018
Retail Merchandiser
SAS Retail Merchandising
09.2015 - 08.2018
Medical Assistant
American Primary Care Medical Clinic
06.2014 - 10.2015
Inventory Associate
Randstad Staffing USA
08.2011 - 08.2012
Warehouse Associate
Select Staffing Agency
03.2008 - 07.2011
Cashier/Photography Developer
Savon Drug Store
02.2004 - 08.2007
High School Diploma -
Redlands Senior High School
Certificate - Clinical And Administrative Medical Assisting
Summit College
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