Amanda Lail
Loveland,OH
Summary
Dedicated Nonprofit Director with over 15 years of expertise in championing the needs of under-resourced clients. Adept at developing and nurturing meaningful relationships with stakeholders, I bring a proven track record of effective communication and collaboration. My leadership has consistently resulted in streamlined organizational processes, ensuring the efficient delivery of services. Ready to bring my extensive experience in organizational leadership, relationship building, and effective processes to make a meaningful contribution to a mission-driven nonprofit.
Overview
30
30
years of professional experience
Work History
Director of Programming
Care Center
01.2022 - Current
- Responsible for promoting, onboarding and coaching participants in 4 programs including the Employment Pathway
- Enhanced team productivity by implementing and creating efficient programming processes and tools
- Streamlined project delivery for multiple clients by effectively coordinating cross-functional teams
- Collaborating with agency partners and volunteers to ensure excellence in programming and participant success
Remote English Tutor
VIPKID International
09.2018 - Current
- Tutored students to develop deeper comprehension of English course materials to improve academic success
- Developed student confidence through positive reinforcement strategies and earned 5/5 satisfaction rating
- Certified to teach Major Course Levels 2-8 and 23 Supplementary courses including Adult Speaking
Director
Veritas Homeschool Cooperative
05.2017 - 05.2021
- Led all aspects of a 60 family, 175 student homeschool co-op including policies, procedures, financial and academics
- Administered all student discipline and coached members through conflict resolution
- Directed a team of leaders through strategic planning initiatives and ensured completion
Missionary
Back2Back Ministries
09.2008 - 02.2012
- Managed household duties as house parents for 8 teenage boys including food, transportation, guidance and care
- Collaborated with Site Director to establish a new ministry site by procuring staff & group housing, transportation, logistics and building essential relationships with new ministry partners
Children's Ministry Director
Northstar Community Church
03.2002 - 08.2008
- Designed and implemented children's ministry programming for a new church plant
- Procured equipment, established systems, created budgets, and designed curriculum
- Created recruiting, training and scheduling processes for volunteer teams
Early Childhood Pastor
Vineyard Community Church
03.2001 - 03.2003
- Developed/supervised a 200 plus person volunteer team and paid staff
- Spearheaded alignment of the ministry with the mission of the church
- Selected and optimized curricula for all programming (children aged 0-6)
- Created and maintained ministry area budget as well as staff/volunteer schedule
Parent Involvement Specialist
Head Start Program
08.1998 - 03.2001
- Worked effectively with diverse racial, ethnic, socio-economic, linguistic and disability groups
- Assisted classroom staff at 6 sites with implementing strategies promoting parental involvement including leading parenting workshops, child education and other topics
- Collaborated with internal departments to align marketing campaigns
Sales Representative
IKON Office Solutions
06.1997 - 08.1998
- Managed customer accounts securing customer satisfaction, repeat business and new business opportunities
- Retained excellent client satisfaction ratings through outstanding service delivery and solid relationship building
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
Family Service Worker
Head Start Program
08.1993 - 05.1997
- Actively recruited and enrolled eligible families
- Maintained case records including preparing reports, documenting contacts and updating logs for a caseload of 60 families
- Provided crisis intervention services, referred families to local partners for housing, food, clothing and financial assistance
Education
Bachelor of Arts - International Studies
Miami University
Oxford, OH05.1993
Skills
- Program Development
- Partnership Collaboration
- Cultural Competency
- Client Advocacy
- Effective Communication
- Strategic Planning
- Salesforce & Microsoft Office
- Spanish Proficiency
Timeline
Director of Programming
Care Center
01.2022 - Current
Remote English Tutor
VIPKID International
09.2018 - Current
Director
Veritas Homeschool Cooperative
05.2017 - 05.2021
Missionary
Back2Back Ministries
09.2008 - 02.2012
Children's Ministry Director
Northstar Community Church
03.2002 - 08.2008
Early Childhood Pastor
Vineyard Community Church
03.2001 - 03.2003
Parent Involvement Specialist
Head Start Program
08.1998 - 03.2001
Sales Representative
IKON Office Solutions
06.1997 - 08.1998
Family Service Worker
Head Start Program
08.1993 - 05.1997
Bachelor of Arts - International Studies
Miami University
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